Aldi became our family favorite store to buy our groceries, fruits and vegetables, organic milk and eggs, cheese and sour cream, sweets, champaign and even beer and many more, you name it. Our baby got in love with their organic baby food (pouches): every time I had him pick from his variety of pouches we had at home he always chose the “little journey“ brand which is from ALDI! Most of the associates are very kind and helpful, they are hard working people and always make you feel welcomed in their store! And their prices always beats the other stores prices and the quality is most of the time much better! I know for a fact if I shop at Aldi I save at least $5-$10 per visit and I shop there at least twice a week! That save us a minimum of $500 a year! I hope they will soon open more stores, so more people will have the chance to benefit of their great prices and quality of their products! Aldi site should be updated with the weekly prices on all their products, not just on the special items! Also the scanning tool I found it not working as well. But you still deserve 5 stars!

We shop Aldi frequently and the app used to be very helpful to actually view upcoming items to make a plan for shopping. We would find something from the ad then when at the store we would continue to look at what’s available and likely would buy other items. With this latest update, Aldi has really screwed up. Not only did they take away the option to actually see variations of items in their “upcoming Aldi finds” (which was an awesome feature previously), but they’ve tried to make it “easier” to find current items by hiding them in subcategories. To be fair, in the current finds section they do list the variations separately, but now it’s very inefficient to navigate. For instance, the “Home Improvement” section shows a picture of a hammer — this suggests that this section will have tools and such, but instead this week has Apothecary jar sets — this would make more sense in the “Home and Decor” section. My suggestion is to make this weeks Aldi finds the same format as Upcoming Aldi finds, but with the different variations available to see in Upcoming finds. You can still have Categories for this week’s finds, but leave that as an option — make the initial page showing everything THEN allow someone to click on a category if they want to. It’s all about efficiency — you want to make it as easy as possible for the customer. Come on Aldi, be better.

I used the Aldi app to do a grocery pickup order. At the final stage of checkout AFTER I entered my payment information, I got a message stating that I was not logged in (I was). I immediately got the alert from my credit card that the amount of the Aldi order was charged to my account and approved. However, there was no confirmation from the Aldi app or via confirmation email that the order actually went through. I then attempted to contact the Aldi store directly to see if they received the order, only to discover that Aldi stores do not have direct lines. I then googled and was able to find an online order customer support number for Aldi. They were of no help, because their online orders are actually through INSTACART. So the Aldi customer service rep could not help me at all as he could not see anything on his end, but he did provide me with the Instacart customer service number. Instacart confirmed that no order went through and assured me that the charges should drop from my account within 2 - 3 hours. So now, not only do I not have the groceries I needed, I have to monitor my account to make sure the charges fall off. And then if they don’t, I have to make yet another call to the credit card company. Save yourself the hassle and don’t order online with Aldi.

I like to pre-price my groceries before going shopping each week, so I can buy items where I’ll get the best value. Aldi’s is less useful for this purpose than those of the other stores I regularly shop at. One reason is that the autocomplete in its search engine is nearly useless, so you have to type in most or all of the name of what you’re looking for. But more important is the fact that the prices in the app don’t match the prices in the store. The app shows you the price you pay if you order through the app, but for most items, this is higher than what you’ll pay than if you shop in-store yourself. This limits the app’s utility in this regard, because I’m missing potential savings I might get by buying items at Aldi. I can’t buy everything there, because there are products and brands they simply don’t have. I can’t easily compare the prices with all the other stores while I’m shopping—I’d have to either carry the entire pricing spreadsheet on my phone or look up each item in four other apps while I’m out. Please provide actual in-store prices!