EVA AIR

Name: EVA AIR
Rating: 4.4 (6923 reviews)
Author: EVA Airways Corp. 長榮航空

Travel

Only for iPhone

Free

6.9K Ratings
Ages

4+
Years
Category

Travel
Developer

EVA Airways Corp. 長榮航空
Language

EN
+ 10 More
Size

117.1
MB

iPhone

Stay on top of your travel plans with EVA AIR App. Our app provides: 1. Flight Booking & Changing - Easily book and change your flights anytime and anywhere. 2. Flight Info - Browse flight schedule and check flight status whenever you want. 3. Trip Management –Sign in to view your booking record, select your seat and meal, add a trip to your calendar, pre-purchase extra baggage, and cancel booking. 4. Check-in - Use your camera to fill in passport information in a second, and save your boarding pass into Apple Wallet or Google Wallet. 5. Infinity MileageLands - Check your mileage balance and the latest member discount. 6. Push notifications - We provide notices including check-in reminders, boarding time, boarding gate info, promotions, and baggage notifications, to our passenger. 7. Other Services - Discounts and special offers, important announcements and more. For tablet users, please visit our official website: www.evaair.com. May we remind you to maintain your system with the latest updates and antivirus definitions to protect your devices. EVA Air launches new features from time to time. Stay tuned and update the App to experience the latest services!

Ratings & Reviews

4.4

out of 5

6.9K Ratings

alert-message not working? not dated
01/06/2023

Big Max 1
I would get a notification on the app badge - or screen - then when I go in the app to look ... can't find them anywhere - the little bell on the upper right hand corner shows something from 6 months ago and can't be deleted- but if I go to "my push notifications" there is a list if notifications but they are not dated so I don't know which is when in terms of urgency or priority. or maybe there is something else that I am missing somewhere else? so I have no idea if I missed something important such as flight status? or just a marketing promotion. this is really bad - love EVA Air, but the app needs a lot more work

Developer Response
Thank you for using EVA Mobile App. Your valuable opinions have been conveyed to the relevant departments for reference, as a reference for future improvement. Thank you for your suggestion and hope to serve you in the near future.
alert-message not working? not dated
01/06/2023

Big Max 1

I would get a notification on the app badge - or screen - then when I go in the app to look ... can't find them anywhere - the little bell on the upper right hand corner shows something from 6 months ago and can't be deleted- but if I go to "my push notifications" there is a list if notifications but they are not dated so I don't know which is when in terms of urgency or priority. or maybe there is something else that I am missing somewhere else? so I have no idea if I missed something important such as flight status? or just a marketing promotion. this is really bad - love EVA Air, but the app needs a lot more work
Developer Response 02/10/2023
Thank you for using EVA Mobile App. Your valuable opinions have been conveyed to the relevant departments for reference, as a reference for future improvement. Thank you for your suggestion and hope to serve you in the near future.
Truly bizarre app
02/29/2020

D432578537
Whoever designed the feature set and user experience for this app should be fired.This app does a bunch of unnecessary crap, but the important stuff, like managing your trip, rescheduling or cancelling a flight, it can't handle. It refers me to their website, which BTW has the same unintuitive look and feel as the app. If I have to open a browser why do I need an app? Also, the description says that it supports Apple Wallet. It's a lie. I checked in via this app. I can see the boarding pass in the app. There's no boarding pass in Wallet, only in the app. Worst off all, the boarding pass is useless. At the airport counter they issue the old paper boarding pass. I asked them why they told me to ignore the one in the app. Very Eco-friendly.BTW, hire somehow proficient in English. When you display an informational message, the dismiss button should be OK, not CONFIRM. I can only confirm info that I give you. I can only acknowledge info that you give me. Lots of English mistakes like that.
Truly bizarre app
02/29/2020

D432578537

Whoever designed the feature set and user experience for this app should be fired.This app does a bunch of unnecessary crap, but the important stuff, like managing your trip, rescheduling or cancelling a flight, it can't handle. It refers me to their website, which BTW has the same unintuitive look and feel as the app. If I have to open a browser why do I need an app? Also, the description says that it supports Apple Wallet. It's a lie. I checked in via this app. I can see the boarding pass in the app. There's no boarding pass in Wallet, only in the app. Worst off all, the boarding pass is useless. At the airport counter they issue the old paper boarding pass. I asked them why they told me to ignore the one in the app. Very Eco-friendly.BTW, hire somehow proficient in English. When you display an informational message, the dismiss button should be OK, not CONFIRM. I can only confirm info that I give you. I can only acknowledge info that you give me. Lots of English mistakes like that.
Worst airline app ever used
12/10/2024

asfhu nkk
I really don’t know how the app get such a high rating. I have used a lot of different airline app and by far this is the worst. App is slow to respond. A lot of time it wouldn’t even log on into the app. Error message is minimal so if you do something wrong you really don’t know what you did wrong. Interface is not logical. For example in search for flight you have to add your first and middle name without space to search for confirmation. It is frustrating to use this stupid app. If this is the level of software expertise in Taiwan, China will swallow Taiwan whole.

Developer Response
Thank you for your support of EVA AIR App. Your suggestions are extremely important to us. We are currently in the process of evaluation and planning. Please give us some more time, and we will provide you with improved and innovative services.
Worst airline app ever used
12/10/2024

asfhu nkk

I really don’t know how the app get such a high rating. I have used a lot of different airline app and by far this is the worst. App is slow to respond. A lot of time it wouldn’t even log on into the app. Error message is minimal so if you do something wrong you really don’t know what you did wrong. Interface is not logical. For example in search for flight you have to add your first and middle name without space to search for confirmation. It is frustrating to use this stupid app. If this is the level of software expertise in Taiwan, China will swallow Taiwan whole.
Developer Response 12/23/2024
Thank you for your support of EVA AIR App. Your suggestions are extremely important to us. We are currently in the process of evaluation and planning. Please give us some more time, and we will provide you with improved and innovative services.
Manage my account
05/22/2019

bob21456
I see no way to look at or edit my profile information. I got an email that gave me notice that the name on my ticket (Sehested RobertJoseph) does not match the name that I used when I signed up with on the EVA APP. (Sehested Robert) So I won’t be able to receive the points I earned flying with you... when filling out a form if there is no line for a middle name .... and when you are asked for a given name the only name most Americans will put is there first name only. So adding a line for middle name could be helpful when dealing with Americans. OR using a persons passport number to give reward points might be another way to award points. Can you change my name on the app to SEHESTED ROBERTJOSEPH OR PLEASE TELL ME HOW I CAN CHANGE IT SO I GET THE POINTS I EARNED FLYING WITH YOU ON MAY 10, 2019. And MAY 20, 2019. Thank you
Manage my account
05/22/2019

bob21456

I see no way to look at or edit my profile information. I got an email that gave me notice that the name on my ticket (Sehested RobertJoseph) does not match the name that I used when I signed up with on the EVA APP. (Sehested Robert) So I won’t be able to receive the points I earned flying with you... when filling out a form if there is no line for a middle name .... and when you are asked for a given name the only name most Americans will put is there first name only. So adding a line for middle name could be helpful when dealing with Americans. OR using a persons passport number to give reward points might be another way to award points. Can you change my name on the app to SEHESTED ROBERTJOSEPH OR PLEASE TELL ME HOW I CAN CHANGE IT SO I GET THE POINTS I EARNED FLYING WITH YOU ON MAY 10, 2019. And MAY 20, 2019. Thank you

Bug fixes and performance improvements. Download the update now. Share your opinions with us by email to mobileapp@evaair.com. We keep focusing on providing you more convenient and thoughtful service!

Version 4.9.30

Dec 8

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- User Content
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics