The app does state it's only for clinicians (if you click on to read the details) but right there is Medtronic's ineptitude laid bare. They truly are idiots who it comes to consumer IT. They belatedly follow the competition to allow Cloud sharing of SG readings... But don't let the custom app for that work for care-givers ... And the care link app (this) only works for the doctors ... So parents still have to navigate their outdated website and still can't properly track their kids safety with their phone!Medtronic should have fired their tech and IT directors years ago. This only confirms their lack of professional understanding of the field they serve. Makes the vast sums of money they get from pump users seem even more unjustified.

So many complaints from people clearly don’t understand what the app is for. This app clearly states it’s for clinicians, not patients and their caregivers. I don’t download an app for ordering food and then complain no one came to pick me up to give me a ride. Before you waste hours trying to figure out why the app isn’t working, you should probably read to see what the app is used for.For those looking to use this app for its intended purpose (clinicians), it’s great and serves its purpose.

This app doesn't allow for connectivity to Medtronic's Carelink system. I spent 20 minutes on hold with tech support waiting to speak with someone then when I was connected the operator put me on hold to research the problem, came back and advised me to change my phone's browser. Only after doing research here did I discover that this app is only intended for medical professionals. My home computer's OS isn't up to date enough to run CareLink so I was hoping to take the Medtronic MyLearning educational modules via my phone. Unfortunately this doesn't appear to be an option. It doesn't lift my confidence levels very high if MiniMed can't label their app information very clearly.

For everyone trying to use this app; this is for CLINICIANS. Not patients. Patients only have access to the MCL heart app with the pacemaker/ICD’s. One of my EP’s explained his log in for carelink was for ALL of his current Medtronic patients; and there is no way to log in without being able to pull up multiple patient profiles currently; which is why he couldn’t give me the login for mine; (it was the hospitals carelink provider login and would give me acess to all his patients information). Medtronic is behind the time here; I’ve been begging them for access to my loop information; pacemaker transmission data through a carelink portal for PATIENTS but it’s falling on deaf ears for years.Anyway don’t waste your time with this app it’s for providers. If your looking for any access to your pacemaker it’s the MCL heart app