Palmetto Citizens FCU

Name: Palmetto Citizens FCU
Rating: 4.2 (919 reviews)
Author: Palmetto Citizens Federal Credit Union

Finance

Free

919 Ratings
Age Rating

4+
Years
Category

Finance
Developer

Palmetto Citizens Federal Credit Union
Language

EN
English
Size

4.2
MB

Use the Palmetto Citizens app to manage your accounts quickly and securely. This app gives members of Palmetto Citizens the ability to: • View balances and transaction history. • Move money between your accounts. • Transfer money to other PCFCU members, external accounts or other people. • Apply for a loan and open new accounts. • Manage text and email alerts. • Deposit checks.* • Temporarily block and unblock your debit/ATM card. • Pay bills (to existing payees). • Make a loan payment. • Send and receive secure messages to/from the credit union. • Access the app with fingerprint/facial recognition (eligible devices). • Update contact and login information. *Upon approval. Not all accounts are eligible for this service. Federally insured by NCUA.

Ratings & Reviews

4.2

out of 5

919 Ratings

A very modern update, but...
05/14/2019

Mrjk47
The new update is a major overhaul and improvement over the previous mobile banking app. It provides much more info and features that you can find with larger financial institutions. It really brought the PCFCU app into the current mobile banking era. BUT... unlike the online banking web interface, mobile banking does not allow custom views to be setup, so all of the accounts my name is on are listed in my default view. It seems locked on the assets/liabilities view. I have to scroll down through all the clutter to get to my main account.It is nice that i can do a quick-view of my main account balances, but it would be useful to have the same ability to set a different default view on mobile, like you can using online banking.
A very modern update, but...
05/14/2019

Mrjk47

The new update is a major overhaul and improvement over the previous mobile banking app. It provides much more info and features that you can find with larger financial institutions. It really brought the PCFCU app into the current mobile banking era. BUT... unlike the online banking web interface, mobile banking does not allow custom views to be setup, so all of the accounts my name is on are listed in my default view. It seems locked on the assets/liabilities view. I have to scroll down through all the clutter to get to my main account.It is nice that i can do a quick-view of my main account balances, but it would be useful to have the same ability to set a different default view on mobile, like you can using online banking.
Horrible service
12/05/2019

Kushtoina31985
I’ve been a member for about 7 years have three accounts and a business. In the last two years they have really gone down hill. Today was the last straw for me. You would think the affair the bank teller had with my husband would have been but it wasn’t. (They met at the bank and she knew he was my husband because she opened our joint marital account and our children’s starter accounts) Today I got gas and they held $76 for 8 minutes verses the $32 I actually pumped. No sign was posted about holding at the station which that was dealt with as well. The bank charged me an overdraft for a pending withdrawal. After speaking with them they refused to remove the overdraft charges told me I need to be more aware of the gas station policy. So with the overdraft it put me into the negative balance. When the actually $32 pulled they charged me again. Not to mention the other three pending transactions i have which I had to transfer money to keep from getting overdraft fees on those as well. I wouldn’t be so upset if this was the first time but it’s the 4th time this year. Then they had a glitch in their system that caused charges in 24 hour period to be ran twice. I had 7 overdraft that day and two bounced check. Yes the bank waved the overdraft but I was still stuck with paying $90 to the two companies for bounced checks and was flagged in their systems to not be allowed to pay with checks any longer. I honestly do not see this banks doors being opened for another 25 years if they continue to conduct business this way. They are losing 4 accounts today. I just wonder how many more accounts will be closed before they make a change. I have a feeling they will be another Wells Fargo before it’s all over with.
Horrible service
12/05/2019

Kushtoina31985

I’ve been a member for about 7 years have three accounts and a business. In the last two years they have really gone down hill. Today was the last straw for me. You would think the affair the bank teller had with my husband would have been but it wasn’t. (They met at the bank and she knew he was my husband because she opened our joint marital account and our children’s starter accounts) Today I got gas and they held $76 for 8 minutes verses the $32 I actually pumped. No sign was posted about holding at the station which that was dealt with as well. The bank charged me an overdraft for a pending withdrawal. After speaking with them they refused to remove the overdraft charges told me I need to be more aware of the gas station policy. So with the overdraft it put me into the negative balance. When the actually $32 pulled they charged me again. Not to mention the other three pending transactions i have which I had to transfer money to keep from getting overdraft fees on those as well. I wouldn’t be so upset if this was the first time but it’s the 4th time this year. Then they had a glitch in their system that caused charges in 24 hour period to be ran twice. I had 7 overdraft that day and two bounced check. Yes the bank waved the overdraft but I was still stuck with paying $90 to the two companies for bounced checks and was flagged in their systems to not be allowed to pay with checks any longer. I honestly do not see this banks doors being opened for another 25 years if they continue to conduct business this way. They are losing 4 accounts today. I just wonder how many more accounts will be closed before they make a change. I have a feeling they will be another Wells Fargo before it’s all over with.
Fantastic
12/13/2024

Ctt1955
I’ve been a customer of PCFCU for close to 30+ years (back to when not just anyone could join so could be longer). During all these years I’ve had nothing but a positive experience. It’s almost like a family heirloom, that I’ve passed along to my children, and now their young adult children, who have accounts here. I love the App and find it so convenient, especially on those days you have to do a quick transfer of funds. Nothing like walking into a business and find a deal you can’t pass up.. instantly I have the funds transferred from Savings to Checking to cover the costs! Thank you for being a financial institution that I can have complete trust in with all my financial transactions!

Developer Response
We appreciate your long-term membership with our credit union! We are happy to hear you have been pleased with our staff, services and online/mobile banking. Thank you for providing your feedback and for trusting us with your financial service needs. Thanks for being a Palmetto Citizens member!
Fantastic
12/13/2024

Ctt1955

I’ve been a customer of PCFCU for close to 30+ years (back to when not just anyone could join so could be longer). During all these years I’ve had nothing but a positive experience. It’s almost like a family heirloom, that I’ve passed along to my children, and now their young adult children, who have accounts here. I love the App and find it so convenient, especially on those days you have to do a quick transfer of funds. Nothing like walking into a business and find a deal you can’t pass up.. instantly I have the funds transferred from Savings to Checking to cover the costs! Thank you for being a financial institution that I can have complete trust in with all my financial transactions!
Developer Response 06/22/2023
We appreciate your long-term membership with our credit union! We are happy to hear you have been pleased with our staff, services and online/mobile banking. Thank you for providing your feedback and for trusting us with your financial service needs. Thanks for being a Palmetto Citizens member!
Great bank
01/20/2022

lulu_law
I absolutely love banking with them and of course having the app makes banking even easier. I can pay on my credit card and car loan that are both financed with them without having to use external sites. Just move funds between accounts and sign out. It makes banking less of a hassle and much easier to keep up with. Every time I go into a branch I’m greeted with enthusiasm and helped with the greatest professionalism. Making the switch back to a credit union was the best thing I could have done for my banking experience.

Developer Response
We're very glad you made the switch back to a credit union and are so happy to hear you've been pleased with our app and your experiences in our offices. Thanks for taking the time to provide your feedback and for being a Palmetto Citizens member! Please let us know if we can assist you with any other financial needs or questions.
Great bank
01/20/2022

lulu_law

I absolutely love banking with them and of course having the app makes banking even easier. I can pay on my credit card and car loan that are both financed with them without having to use external sites. Just move funds between accounts and sign out. It makes banking less of a hassle and much easier to keep up with. Every time I go into a branch I’m greeted with enthusiasm and helped with the greatest professionalism. Making the switch back to a credit union was the best thing I could have done for my banking experience.
Developer Response 01/19/2022
We're very glad you made the switch back to a credit union and are so happy to hear you've been pleased with our app and your experiences in our offices. Thanks for taking the time to provide your feedback and for being a Palmetto Citizens member! Please let us know if we can assist you with any other financial needs or questions.

Palmetto Citizens Federal Credit Union strives to provide the best Mobile Banking experience. Our new app version includes: • Minor bug fixes and performance improvements

Version 43.3.1 Jan 20

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Location
Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Palmetto Citizens Federal Credit Union
Size: 4.2 MB
Category: Finance
Compatibility: Requires iOS 12.0 or later.

iPhone
Requires iOS 12.0 or later.

iPad
Requires iPadOS 12.0 or later.

iPod touch
Requires iOS 12.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More

Privacy Policy

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Ratings & Reviews

A very modern update, but...

Horrible service

Fantastic

Great bank

What’s New

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Information

More by Palmetto Citizens Federal Credit Union

PCFCU Cards

You Might Also Like

AllSouth Mobile Banking

SAFE Federal Credit Union

MySCU Mobile

Palmetto First Mobile Banking

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My Mid Carolina CU Mobile

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First Citizens Mobile Banking