SupportCenter Plus

Business

Only for iPhone

Free

iPhone

ManageEngine SupportCenter Plus iPhone app lets your support representatives access and resolve requests from any place, anytime. This app reduces the response and resolution time dramatically, increasing the efficiency of your help desk team. The app, designed particularly for iPhone, gives you better user experience. App features: * Filter requests based on criteria such as unassigned, pending, open etc.

 * View, create, edit and delete requests. 

* Perform actions (assign, close, reply, forward) for requests. 
 * Time entry and resolutions can be added/modified for each request. * Speech Recognition powered by Nuance. Languages Supported: English, Spanish, German, French, Portuguese, Swedish, Russian, Danish, Italian, Dutch, Brazilian Portuguese, Polish, Norwegian, Korean

  • 2.0
    out of 5
    4 Ratings

This update from Apple will improve the functionality of this app. No new features are included. 1. Truncation of description in Request Detail view has been fixed. 2. Minor bug fixes.

The developer, Zoho Corporation, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy .

  • No Details Provided

    The developer will be required to provide privacy details when they submit their next app update.

    The developer has not yet indicated which accessibility features this app supports. Learn More

    Seller
    • Zoho Corporation
    Size
    • 15.7 MB
    Category
    • Business
    Compatibility
    Requires iOS 8.0 or later.
    • iPhone
      Requires iOS 8.0 or later.
    • iPod touch
      Requires iOS 8.0 or later.
    • Apple Vision
      Requires visionOS 1.0 or later.
    Languages
    English and 12 more
    • English, Danish, Dutch, French, German, Italian, Korean, Norwegian Bokmål, Polish, Portuguese, Russian, Spanish, Swedish
    Age Rating
    4+
    Copyright
    • © 2012 Zoho Corporation Pvt. Ltd.