Whether you’re new to money management or reaching for higher goals, Credit Union 1 is here to help with a simple, accessible mobile banking app. We know our fellow Alaskans value their time, so we work hard to keep you connected from anywhere! The CU1 app is convenient, free, easy to use – and most importantly: secure. You’ve got the hand-held power to:
• View your balance and transfer funds
• Make loan payments
• Deposit checks
• Apply for a loan
• View CU1 loan rates and terms
• Securely contact us
• And much more!
To use this app, you must be registered for Online Access with Credit Union 1. You can register at cu1.org. By downloading this app, you agree to our Mobile Banking Service Agreement, which is available on cu1.org.
I have all ways had good connection to my on line account , until this pst to weeks every time I put my pass word in I have to answer my questions and they are never right. I stood at the indie yesterday for at lest an hour selling with this and did all new questions still did it then did the finger print It worked for 2 times, even tho I had just used it it says it’s been a long time since you sighed in and wanted My pass word and asked me the questions again and and again over and over again. And does not recognize the new questions so of course I am locked out!!!! Getting ready to travel and will not be able to check my account I am frustrated with all of it I hope you can fix it🧐🤨🤪
Frustrated Feature
sweet mamasita
One of the most frustrating features of this app is that the bank can disable your ability to transfer money between your own accounts when your car loan is 30 days past due. Instead of making it easier to catch up on payments, they force you to call and ask them to remove the block before you can access your own funds to make a payment. That policy is inconvenient, unnecessary, and makes it harder for customers to resolve a past-due loan. It simply doesn’t make sense.
CU1 works for me!
Starr Ward
I always recommend CU1 to family and friends. Due to their low interest rates CU1 was my choice for financing when I purchased vehicles. The process was quick and hassle-free. From time-to-time when I needed/wanted personal loans CU1 expeditiously processed my loan application. Also, when I unexpectedly fell on hard times CU1 worked with me to defer payments. I love the CU1 app; it’s easy to navigate, provides real time information and I enjoy using the mobile deposit feature. Probably the most important aspect of CU1 is its employees. They are always cheerfully engaging, helpful and knowledgeable.
The best for my banking needs
TheresainAK
I use three different institutions for my banking needs and we travel extensively 6 months of the year. All three offer an app for my iPhone, but CU1's app and supporting customer service are consistently the best. I frequently make deposits using the app and they are often credited the same day, and no later than the next day. I also transfer funds between CU1 and my other banks and find those transfers go most smoothly when initiated through the CU1 app.
Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.
Version 4021.1.3
The developer, Credit Union 1, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Location
Contact Info
Contacts
User Content
Identifiers
Usage Data
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Credit Union 1
Size
123.8 MB
Category
Finance
Compatibility
Requires iOS 15.1 or later.
iPhone Requires iOS 15.1 or later.
iPad Requires iPadOS 15.1 or later.
iPod touch Requires iOS 15.1 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
