I’ve played this game for several years and like others, I’ve had to start over when I upgraded my iPhone, felt gems have disappeared, and that events are too hard to complete and too numerous; however, I use the game to appreciate how frustrating, boring, tedious, repetitive, and silly it is for anyone to spend time doing this kind of activity save for it keeping me from obsessing about how all these things are equally true of all the huge dreams I am trudging the road to manifest in the real world—in my work as an artist in my studio that include completing The Paradise Project and building The Center for the Human Family to house it (aka my twin visions). I find the game calms me, helps me to see small achievements take hold — especially with expansions permits, and encourages me to believe that if I build it without spending a penny, God will deliver all I need to accomplish these two Great Works. Silly, but it keeps me going from one day to the next just by being consistent. It’s a way to stay focused on progress and process, not the end goals! Creativity though building, organizing, planning, and imaging a vast kingdom is a reflection of the internal transformation I am making to allow my dreams come true in my real life. It is a mindful prayer and meditation. Try it! You might like it—especially if you have dreams of big ideas for helping Earth, our home, and humans, our family 💕🙋🏼‍♀️🙏🏼🌈🌎🕊

Hello, I have read some reviews they sound crazy missing gems ,missing money ext . Well it’s true all true lol the game resets you have to sign out of game when done don’t keep it on idol , always close out the game .It make things much better trust me , I have been with this game for 11 years . I lost a few accounts and had to start completely over again always make sure you have a Facebook account so you can’t lose your game I lost 2 games lol I still still stop bye and visit them . Please give it time they will get back to you in about 3 / 5 days make sure everything matches email account everything they can go back to time and date review what happened and they will most likely give you a refund if it was not the games fault , I woke up and lost over a thousand gems 🥵I was freakin out , I had no clue where they went what happened nothing all I know is contacted then ASAP gave them date and time 2 days later everything was back in my account ty Storm 8 ,please give them time and make sure you get a ticket # for your case !!! Love this game 🌹😷🌹😷🌹😷🌹😷please wear mask and stay safe .

I have been playing this game for 9 or 10 years now and have really liked it. However, it has been increasingly difficult to play it, especially in the last year or so. Often it take two or three tries to get the game to load and open. This is accompanied by a screen asking me to check my internet connection. The internet connection is fine, it is the game that is the problem. Sometimes I go for a day or two or a week without the game being able to load. Another common issue is that after the game does open, you can do a few things and then the game freezes and rolls back to where it was when you opened it and you lose your progress. I know that these issues are not only happening to me, but also to the people who I usually interact with, my neighbors in the game. They stop playing for days and when they come back they say that they have been unable to get into the game during that time. My list of neighbors who actively play is dwindling because people are so frustrated with not being able to play when they want to that they finally just stop playing. A lot of the game play is based on timed events, and when you can’t load the game for several days and the event is 10 days long, starting the event is rather pointless. So, a fun game to play, if you don’t mind the frustration. It’s just sad and disappointing to long time players that the situation has gotten so bad.

I’ve been playing Castle Story for at least eight years. I don’t play any other games similar to this one. I have been a level 50 (highest level) player for years. I’ve enjoyed the somewhat weekly challenges, the story line, the artwork, and the expansion opportunities. Unlike other games I play, I sometimes make in-app purchases. It is not necessary to make in-app purchases to enjoy the game.So, why not give 5 stars? Good question. Here is the answer:The game has become unstable. It resets repeatedly while being played, often causing the loss of a rare collection. Worse, it has a login problem. Judging from the comments I read on the Castle Story Forum, players who have been Level 50 for a long time and have huge kingdoms (like mine) seem to be having the most difficulty with login being denied. Castle Story often has timed events. Level 50 players are people who expect to complete these events. If a player cannot login, the player cannot complete the event.OK. So let us talk about the response Storm8 gives when a player sends a trouble report to support. In the early days of my playing, trouble reports received quick, polite, and helpful responses. Now, if they respond, it is with some generic comment about this being a known issue, go update your platform software and game version, restart your game, and they are closing your trouble ticket. Of course, the problem still exists. It is so insulting. In my last three trouble reports, I even included information that I had updated, reloaded, etc. and I still get this useless response.Currently, I’ve been locked out for almost 24 hours.