9292 combines all timetables for train, bus, tram, metro, and ferry of all public transport operators in the Netherlands in one app. Plan your journey, buy an e-ticket, track the vehicle with live locations, and stay up-to-date on the latest changes – everything for your journey from A to B. The journey planner provides you with the fatest travel advice based on real-time information from NS, Arriva, Breng, Connexxion, EBS, GVB, Hermes, HTM, Keolis, Qbuzz, RRReis, RET, Syntus, U-OV, Waterbus, and more. With the 9292 app you have all public transport information at your fingertips. In the event of construction work or cancellations, the app automatically provides alternative travel advice.
Why 9292?
• Personalise your journey from A to B
• Real-time information in one app from 10+ public transport operators (incl. Flex-OV)
• Rated 4.5
• The expert in public transport information for 30+ years
• 5+ million users
E-ticket for your entire journey
:
• No OV-chipkaart or debit card required during your trip
• Direct overview of travel expenses
• Pay with iDeal, creditcard, or Apple Pay
• Open gates with the QR-code
Useful features
:
• Personalise your home screen: Add your favorite locations and routes to your home screen by using the plus sign. Generate a travel advice with just one click.
• Plan from the map or ‘current location’: Don't know the address of your start or end point? Or are you traveling to a place without an address, such as a location in a park? Simply choose your point on the map, or use GPS to plan from or to your 'current location'.
• Departure times: View real-time departure times of a stop or station via the menu.
• Live locations: View the live location of the train, bus, tram, or metro via the map icon in your travel advice.
• Crowd expectation: View the expected occupancy per mode of transport in your travel advice.
• Save travel advice: Save your travel advice via the plus sign in the top right corner of the travel advice. You can find your saved travel advice via the menu.
• Start or end your journey by bike or scooter: Plan your journey and indicate whether you want to walk, cycle, or travel by scooter at the start or end of your journey via ‘Options’. You can also opt for an electric bike or shared bike. The planner automatically shows available rental locations nearby.
• Rent and view shared mobility: Find all rental locations of OV-fiets, Dott, Donkey Republic, Lime, Check, and Felyx via the menu. Are you travelling by Donkey Republic shared bike in cities such as Amsterdam, Rotterdam, or The Hague? Rent it directly via the 9292 app!
• Music for during your journey: Click on the button ‘Playlist for this journey’ at the bottom of the travel advice. Log in to your Spotify account and receive a playlist based on the length of your journey.
Feedback and customer service
:
We are continuously working on new features to improve your public transport travel experience. Do you have any questions, tips or other feedback? Please contact our customer service:
• Do you have a question, remark, or problem? Chat with us via Instagram, Facebook, or Whatsapp. During the week and on public holidays from 08:00 to 20:00, on weekends from 09:00 to 18:00. Or send an e-mail to reizigers@9292.nl
• Questions about travel advice or price advice? Call 0900-9292 (only available if you are calling from within the Netherlands). On weekdays from 07:30 to 19:00, on weekends and public holidays from 10:00 to 16:00. Not in the Netherlands? Send an e-mail to reizigers@9292.nl, or contact us via social media.
• Questions about e-tickets? Send an e-mail to ticketing@reizigers.nl
Can’t say enough about how helpful this app has been in Amsterdam. Would have been lost without it. Hoping it works in Copenhagen!
Developer Response
Thank you for leaving a positive review! Getting lost in big cities is never a good idea. We are here to help you! Regards, Bas
Great with a few minor issues
Pile of Secrets
Visited the Netherlands in summer 2024 and the app was absolutely more reliable than apple maps at picking the best public transport routes.Aside from a couple of minor issues, this is THE way to navigate the Netherlands.When looking at the navigation map, it only allows opening in Google maps even if it isn’t installed (it will use the browser version over using Apple maps). The best workaround I found was to just hold open the inlayed map directly in the app.When an e-ticket is purchased, you can’t simultaneously view an e-ticket and keep open the navigation that you’re using. It requires re-opening the route after using the e-ticket.Aside from these minor issues, this is a fantastic way to find the best route.
Developer Response
Thank you for your positive review and your feedback! We are happy to read that we could help you guide you during your trip in the Netherlands. ^Mabel
Very helpful
Factroidia_YT
It is a very helpful app if ur going to ur school on bus but it is also a bit complicated to understand another thing now with q-buzz is that it says that one minute remains and then the next it says 27 minutes it is ver annoying and another thing is the buses don’t care that u r late example I had to go on a bus that came at 11:39 and came at 11:36 and it just left without waiting
Developer Response
Hi, thank you for this positive review! We want to advise you to contact Q-buzz for the feedback about the buses. They can help you further. ^Senne
The updated version of this app is horrible
dpevgf
Since the update this app has become so horrible. It’s quite unclear what the options are to travel. Even the instructions while traveling are unclear. And the app doesn’t keep easy track of the locations you’ve typed, and because of this you have to keep retyping it every time you enter the app. I am deeply disappointed each time I use this app now.
Developer Response
How annoying to hear that you experienced problems with the app, are you still experiencing this? if so we would be happy to help you further! Regards, Nawal
We have implemented the following handy improvements for the traveler:
- Bug fixes: The app has become even more stable
- Accessibility improvements
Version v2.48.2
The developer, 9292, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Location
Identifiers
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
User Content
Search History
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Contacts
User Content
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Reisinformatiegroep B.V.
Size
74 MB
Category
Travel
Compatibility
Requires iOS 18.0 or later.
iPhone Requires iOS 18.0 or later.
Mac Requires macOS 15.0 or later and a Mac with Apple M1 chip or later.
