IBX

Name: IBX
Rating: 4.3 (438 reviews)
Author: Independence Blue Cross

Medical

Only for iPhone

Free

438 Ratings
Ages

13+
Years
Category

Medical
Developer

Independence Blue Cross
Language

EN
English
Size

540
MB

iPhone

Access health information on-the-go, wherever you are from your Independence Blue Cross health plan. Download the latest updates to experience: • Improved Navigation – Easily access claims, benefits and more. • Optimized Home Screen – View important features with the updated home screen. • Mobile-friendly ID Cards – Utilize your ID cards on-the-go with our updated interface.

Ratings & Reviews

4.3

out of 5

438 Ratings

Easier to use and modern
04/04/2024

RainyRoses
I really like this new update! The benefits and claims are easier to keep track of and view compared to before. Logging in worked for me and showed me everything on my plan. The new layout and menus is clearer to use and surprisingly the app loads quicker than before. I usually only login to view quick details but now that I changed plans, I’m tracking my costs a bit more closely. What I really like is that I finally read more details on some programs I’ve never heard of before. It’s robust so I may need time to view them all and use what I need.
Easier to use and modern
04/04/2024

RainyRoses

I really like this new update! The benefits and claims are easier to keep track of and view compared to before. Logging in worked for me and showed me everything on my plan. The new layout and menus is clearer to use and surprisingly the app loads quicker than before. I usually only login to view quick details but now that I changed plans, I’m tracking my costs a bit more closely. What I really like is that I finally read more details on some programs I’ve never heard of before. It’s robust so I may need time to view them all and use what I need.
Seamless Health Management!
07/18/2024

Singh_Saab
The IBX app has significantly improved my experience with Independence Blue Cross. The intuitive design makes navigation easy, and finding information is quick. Key features like viewing ID cards, tracking claims, and finding in-network providers are all easily accessible. Overall, the IBX app simplifies health insurance management and provides valuable wellness resources.
Seamless Health Management!
07/18/2024

Singh_Saab

The IBX app has significantly improved my experience with Independence Blue Cross. The intuitive design makes navigation easy, and finding information is quick. Key features like viewing ID cards, tracking claims, and finding in-network providers are all easily accessible. Overall, the IBX app simplifies health insurance management and provides valuable wellness resources.
Can’t get into my account
06/07/2024

Kippy&Winnie
I have tried to access my account via the app on iPhone 14, Google, Bing and Edge without success. I called the Ask Blue number and Carlos walked me through different ways to try to get into my account again without success. He told me tech would email me once the problem was fixed. Its been a week, still haven’t received an email or accessed my account. Its been 3 months and still can't get into my account. I spoke with Miranda today and after 20+minutes, she also is reaching out to the web team and I should have an answer in 24-48 hours that are business days. I can put my login and password in a d then it does a second verification then I get an oops, we’re sorry we couldn't get you in message! So frustrating!
Can’t get into my account
06/07/2024

Kippy&Winnie

I have tried to access my account via the app on iPhone 14, Google, Bing and Edge without success. I called the Ask Blue number and Carlos walked me through different ways to try to get into my account again without success. He told me tech would email me once the problem was fixed. Its been a week, still haven’t received an email or accessed my account. Its been 3 months and still can't get into my account. I spoke with Miranda today and after 20+minutes, she also is reaching out to the web team and I should have an answer in 24-48 hours that are business days. I can put my login and password in a d then it does a second verification then I get an oops, we’re sorry we couldn't get you in message! So frustrating!
It’s ok
Jan 15

Katwenn
It is better than the last update but still needs improvement. It’s cleaner and easier to navigate than before but I still find it to be a maze. It leads you in circles trying to look up basic information about your coverage. And the amount of times you are redirected off the app to a web page is insane. To a website with a bunch of glitches. Currently, the cost estimate tool doesn’t work. It only leads you to a provider search page and lists their tiers with “low cost” of “high cost” as their “cost estimate”. Useless. .
It’s ok
Jan 15

Katwenn

It is better than the last update but still needs improvement. It’s cleaner and easier to navigate than before but I still find it to be a maze. It leads you in circles trying to look up basic information about your coverage. And the amount of times you are redirected off the app to a web page is insane. To a website with a bunch of glitches. Currently, the cost estimate tool doesn’t work. It only leads you to a provider search page and lists their tiers with “low cost” of “high cost” as their “cost estimate”. Useless. .

Get quick, easy access to your health plan information anytime, anywhere – all from the convenience of our app. Download the latest updates to the experience: • A new way for you to see your Coverage – Easily find your plan & benefits information, highlights, and usage on the go. • A refreshed look to your Claims – Now it’s easier to see and access your claims information and electronic explanation of benefits (EOBs) for each member.

Version 12.1.5 Mar 13

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Search History
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Independence Blue Cross
Size: 540 MB
Category: Medical
Compatibility: Requires iOS 13.4 or later.

iPhone
Requires iOS 13.4 or later.

iPod touch
Requires iOS 13.4 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 13+

13+

Learn More

Infrequent
Medical Treatment information
Alcohol, Tobacco, Drug Use or References

Contains
Health or Wellness Topics

Privacy Policy

Supports

Wallet

The simplest way to get all your passes in one place.

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IBX

Ratings & Reviews

Easier to use and modern

Seamless Health Management!

Can’t get into my account

It’s ok

What’s New

App Privacy

Data Linked to You

Accessibility

Information

Supports

Wallet

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BCBSIL

BCBSTN

UPMC Health Plan

Blue Cross NC

BCBSMA MyBlue Member App

Mobile Health Consumer

myLuminareHealth

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UHC Student Resources