7-Eleven: Rewards & Shopping

Name: 7-Eleven: Rewards & Shopping
Rating: 4.8 (379823 reviews)
Author: 7-Eleven, Inc.

Order, Save & Earn Rewards

Only for iPhone

Free

380K Ratings
Ages

13+
In-App Controls
Category

Food & Drink
Developer

7-Eleven, Inc.
Language

EN
English
Size

275.1
MB

iPhone

Join. Earn. Get Rewarded. SHOP & EARN REWARDS Get rewards points on your everyday purchases when you scan your app barcode*, then browse our rewards menu and use points to get free food and drinks. Earn faster with bonus points offers and point streaks on select snacks, drinks, and products. Don’t forget to take advantage of our punch cards to unlock additional free rewards! FIND DEALS Get exclusive offers and money-saving deals on your favorite products like pizza, coffee, ice cream, donuts, snacks, energy drinks and bottled water for 7Rewards members. ORDER DELIVERY Get food, alcohol, candy, snacks, drinks, ice cream, coffee, groceries, health needs, household essentials, and more delivered anywhere you are in about 30 minutes. Super-Fast Delivery. Get your order delivered to your door 24/7. We deliver over 5000+ items including Slurpee® and Big Gulp®, coffee, pizza and sandwiches, and even beer, wine, and liquor (where available, 21 years or older of course) across major metro areas. NEW! LOCAL RESTAURANT DELIVERY Enjoy meals from your favorite local restaurants delivered straight to your door. Available in select locations only. FUEL SAVINGS & PRICE LOCK Find our 7-Eleven branded gas stations and fill up on gas for less. On your first 7 trips, you'll save 11¢/gal. After that, you'll receive everyday member savings of at least 5¢/gal (varies by state). Plan your next gas station visit today with Price Lock. Price Lock secures the gas price for 4 days in a participating gas station by finding the lowest fuel prices around you and holds the price for you with Price Lock. Unlock and Re-Lock anytime and know you will always get the best price even if your locked price is higher. 7-ELEVEN WALLET It's easy to pay with your phone. The 7-Eleven Wallet makes checking out contactless and easy. Get started when you load your Wallet with cash, credit, debit, 7-Eleven gift cards or Apple Pay®. MOBILE CHECKOUT - (AVAILABLE AT SELECT 7-ELEVEN LOCATIONS) With our contactless checkout, you can shop and check out with your phone. It’s as easy as scan, pay, and go. Scan the items as you shop and skip the line when you are ready to checkout. What’s more, Mobile checkout users get discounts, exclusive deals, special rewards, and rewards points on every transaction. NOW AVAILABLE AT STRIPES STORES Start saving big and earning rewards points on everything you buy at Stripes stores. Redeem points for free food and drinks. Get tacos and family meals from Laredo Taco Company, beer, and groceries to go with curbside pickup at select stores. *Points exclude services, fuel and age-restricted items including tobacco, lottery and alcohol

Ratings & Reviews

4.8

out of 5

380K Ratings

Pretty close to being done with 7-11
12/30/2019

GingerGiant23
In this day and age the one thing we as consumers are not lacking is options. What there is a shortage of however are honest companies, businesses and owners that actually care about the two most important things that are responsible for the fate of any business. As these two components can always be found in every successful venture. Customers and image of brand/name. The problem with 7-11 is they have just gotten too big, too wide spread with too many individuals trying to make a buck that they have absolutely 0 ability to make sure the integrity of the “brand” is being protected. So what starts happening is you get situations where a lifelong customer reaches out to corporate regarding something small like being overcharged on refills and corporate assuring this customer that the store will be made aware and that the prices set by corporate will be honored (bless their hearts they actually think they have any real authority) and offer a most sincere apology. Only in reality what happens is owner has taken a sharpie and crossed out the corresponding Oz and price. So now they can’t be accused of false advertising. Unfortunately it has made corporate 7-11 out to be liars. So as a result of this ongoing situation over the last year and however many emails (and lets face it, their rewards program is average at best) I will no longer be a loyal customer of 7-11. In fact, unless there is no other option, 7-11 will never get another penny from me.
Pretty close to being done with 7-11
12/30/2019

GingerGiant23

In this day and age the one thing we as consumers are not lacking is options. What there is a shortage of however are honest companies, businesses and owners that actually care about the two most important things that are responsible for the fate of any business. As these two components can always be found in every successful venture. Customers and image of brand/name. The problem with 7-11 is they have just gotten too big, too wide spread with too many individuals trying to make a buck that they have absolutely 0 ability to make sure the integrity of the “brand” is being protected. So what starts happening is you get situations where a lifelong customer reaches out to corporate regarding something small like being overcharged on refills and corporate assuring this customer that the store will be made aware and that the prices set by corporate will be honored (bless their hearts they actually think they have any real authority) and offer a most sincere apology. Only in reality what happens is owner has taken a sharpie and crossed out the corresponding Oz and price. So now they can’t be accused of false advertising. Unfortunately it has made corporate 7-11 out to be liars. So as a result of this ongoing situation over the last year and however many emails (and lets face it, their rewards program is average at best) I will no longer be a loyal customer of 7-11. In fact, unless there is no other option, 7-11 will never get another penny from me.
app discounting
04/06/2023

DahnP
to whom it may concernOn multiple occasions, I have entered different locations without having my cell phone to be able to use discounting that is applied. I am aware that entering my phone number at the point of sale should apply the same discounts because my phone number is tied into my apps of reward. Unfortunately, this is not the case for pumping gas, or receiving discounts on items, such as beverages from the fountain, although the modest $.30 difference( large beverage drink in this example) most people would scoff at for me, it is the principle of the advertisement that coincides with the use of the app. I was told on more than one occasion that it was the computers. Obviously, I am not blaming the rep/cashier at the point of sale. However, once the difference has been acknowledged that the discount did not apply, I do think that the right thing to do is to correct the error at the point of sale, instead of overcharging, shrugging your shoulders and asking if i wanted to continue with transactions. I hope this message falls on the correct set of ears and it is used for education and possibly correcting the computer errors so reps don’t have to give a customer A DUMB look and not be able to problem solve.

Developer Response
Oh no! We are very sorry to hear about this experience. Please give us a call at 1-800-255-0711, and a customer service representative will assist you further on this matter. Thank you for being a valued 7- Eleven customer!
app discounting
04/06/2023

DahnP

to whom it may concernOn multiple occasions, I have entered different locations without having my cell phone to be able to use discounting that is applied. I am aware that entering my phone number at the point of sale should apply the same discounts because my phone number is tied into my apps of reward. Unfortunately, this is not the case for pumping gas, or receiving discounts on items, such as beverages from the fountain, although the modest $.30 difference( large beverage drink in this example) most people would scoff at for me, it is the principle of the advertisement that coincides with the use of the app. I was told on more than one occasion that it was the computers. Obviously, I am not blaming the rep/cashier at the point of sale. However, once the difference has been acknowledged that the discount did not apply, I do think that the right thing to do is to correct the error at the point of sale, instead of overcharging, shrugging your shoulders and asking if i wanted to continue with transactions. I hope this message falls on the correct set of ears and it is used for education and possibly correcting the computer errors so reps don’t have to give a customer A DUMB look and not be able to problem solve.
Developer Response 04/17/2023
Oh no! We are very sorry to hear about this experience. Please give us a call at 1-800-255-0711, and a customer service representative will assist you further on this matter. Thank you for being a valued 7- Eleven customer!
They blew it with hot dogs
Feb 10

Hot dog blues
7-eleven used to have the BEST hot dogs. Then the pandemic hit. No more hot dogs off the grill. Instead you got a plastic bag with a mushy cold bun and dog. You’re expected to microwave it yourself. I didn’t just come all the way to 7-11 for a MICROWAVED hot dog. I can get Oscar Meyer and microwave them at home. They won’t taste good, but neither do the microwaved hot dogs from 7-11. Then they took away the mustard and relish pumps. They want you to squeeze inferior vinegar tasting mustard and relish from these tiny packets where most of it ends up left in the packet or mostly on your fingers. For that reason you need about 7 or 8 packets to get enough mustard and relish on the hot dog. And it doesn’t taste the same as the pump relish and mustard. Then, in order to pay, no matter how many napkins you use trying to get all that mustard off your hands, you can’t… not until you get home and wash them. So you get mustard all over your steering wheel, all over your cash or phone trying to pay. And all this for a soggy microwaved hot dog. You guys lost all my business during the pandemic and you’re not getting it back. No more drinks or brownies or cookies or ice cream. No more lottery tickets, hostess cupcakes. The hot dogs were the draw. That’s what brought me in. The pandemic was over, but your new customer service procedure was not. Besides, you NEVER got Covid from touch. Only from breathing. I hate 7-11 now.
They blew it with hot dogs
Feb 10

Hot dog blues

7-eleven used to have the BEST hot dogs. Then the pandemic hit. No more hot dogs off the grill. Instead you got a plastic bag with a mushy cold bun and dog. You’re expected to microwave it yourself. I didn’t just come all the way to 7-11 for a MICROWAVED hot dog. I can get Oscar Meyer and microwave them at home. They won’t taste good, but neither do the microwaved hot dogs from 7-11. Then they took away the mustard and relish pumps. They want you to squeeze inferior vinegar tasting mustard and relish from these tiny packets where most of it ends up left in the packet or mostly on your fingers. For that reason you need about 7 or 8 packets to get enough mustard and relish on the hot dog. And it doesn’t taste the same as the pump relish and mustard. Then, in order to pay, no matter how many napkins you use trying to get all that mustard off your hands, you can’t… not until you get home and wash them. So you get mustard all over your steering wheel, all over your cash or phone trying to pay. And all this for a soggy microwaved hot dog. You guys lost all my business during the pandemic and you’re not getting it back. No more drinks or brownies or cookies or ice cream. No more lottery tickets, hostess cupcakes. The hot dogs were the draw. That’s what brought me in. The pandemic was over, but your new customer service procedure was not. Besides, you NEVER got Covid from touch. Only from breathing. I hate 7-11 now.
Can’t delete account even with staff. Still waiting for the “email.”
04/27/2024

Dysbrat
Update April 27, 2024. They still haven’t deleted my account. I can no longer use app because they did burn my phone number. Can’t use app and they won’t delete my account. Escalated the case but still haven’t been called and still haven’t receive the email that was supposed to arrive “24 hours” after the call. 4 calls and never received the email after any of them so I could cancel the account. Original review: Still waiting for email to confirm account is cancelled along with whatever response is needed. Also had same trouble setting up the app. If I do t receive the email in a timely manner, they don’t cancel account yet they have made it so I can longer use my cell phone for the account which is in limbo until I receive their email. If not, I will still have an account with a phone number they can no longer use with the app. Update: Sunday . I still haven’t received email to complete my account deletion. Yet they have burned my phone number so can’t use the app. I called again today and they said I have to wait 24 hours. I said I’ve already waited at least a week since I asked to cancel my account. Then the guy blamed their system & said I have to follow the process and wait for the email that was not sent and may never be sent. Tuesday I’ll call again if I don’t get the email. Figure they’ll tell me the same info and make me wait another 24 hours. Maybe they have no desire to delete my account that contains information. They have trashed my phone number and may never delete my account.

Developer Response
Hello and apologize for the frustrating experience. Please know we cannot identify your account using AppStore post. Ask for your request to be escalated to a Supervisor for assistance. 800-255-0711 or 855-711-7669
Can’t delete account even with staff. Still waiting for the “email.”
04/27/2024

Dysbrat

Update April 27, 2024. They still haven’t deleted my account. I can no longer use app because they did burn my phone number. Can’t use app and they won’t delete my account. Escalated the case but still haven’t been called and still haven’t receive the email that was supposed to arrive “24 hours” after the call. 4 calls and never received the email after any of them so I could cancel the account. Original review: Still waiting for email to confirm account is cancelled along with whatever response is needed. Also had same trouble setting up the app. If I do t receive the email in a timely manner, they don’t cancel account yet they have made it so I can longer use my cell phone for the account which is in limbo until I receive their email. If not, I will still have an account with a phone number they can no longer use with the app. Update: Sunday . I still haven’t received email to complete my account deletion. Yet they have burned my phone number so can’t use the app. I called again today and they said I have to wait 24 hours. I said I’ve already waited at least a week since I asked to cancel my account. Then the guy blamed their system & said I have to follow the process and wait for the email that was not sent and may never be sent. Tuesday I’ll call again if I don’t get the email. Figure they’ll tell me the same info and make me wait another 24 hours. Maybe they have no desire to delete my account that contains information. They have trashed my phone number and may never delete my account.
Developer Response 04/21/2024
Hello and apologize for the frustrating experience. Please know we cannot identify your account using AppStore post. Ask for your request to be escalated to a Supervisor for assistance. 800-255-0711 or 855-711-7669

Lock in exclusive April Monthly Perks! Choose between earning 100 Bonus Points When You Buy 7-Select Water, Energy, and Isotonic drink or earning 2X points on a Hot Dog, Grill Item, or Pizza Slice. For a better delivery experience, the order tracker screen is enhanced with more transparent, real‑time updates, making it easier for you to track your orders from start to finish.

Version 4.2603.0 Mar 25

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Accessibility

Information

Seller: 7-Eleven, Inc.
Size: 275.1 MB
Category: Food & Drink
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 13+

13+

This app has an age rating of 13+ with content restrictions. Some content may be rated higher, but access is managed by the developer through in-app controls.
Learn More

In-App Controls
Age Assurance

Infrequent
Alcohol, Tobacco, Drug Use or References