Alphatrak

Name: Alphatrak
Rating: 3.1 (10 reviews)
Author: Zoetis Inc

Works with AlphaTRAK 3 devices

Only for iPhone

Free

10 Ratings
Age Rating

13+
Years
Category

Health & Fitness
Developer

Zoetis Inc
Language

EN
English
Size

54.3
MB

iPhone

AlphaTrak 3 is a highly accurate Blood Glucose Monitoring System validated for dogs and cats. The AlphaTrak App is designed for pet owners and veterinary professionals and will allow you to: - Automatically capture glucose results - Record daily activities, such as time of insulin injection, feeding, weight, etc. - Set reminders - Share glucose reports and curves with your veterinarian - Veterinarians can connect the App to their Practice Management Software and have access to the AlphaTrak Webapp: alphatrak.zoetis.com US Support: Email address: dxsupport@zoetis.com Phone number: 1-888-963-88471 UK Support: Email address: vetscansupportUK@zoetis.com Phone number: +44 0345 300 8034 All other Intl. markets: Please contact the supplier of this device.

Ratings & Reviews

3.1

out of 5

10 Ratings

Login Problems
May 29
Kd5jfl
I have used the app for about a year and had no complaints. About 3 weeks ago it logged me out and won’t let me log back in. I reset password and it still won’t let me login. I tried to make a new account and it says it already exists.
Login Problems
May 29
Kd5jfl

I have used the app for about a year and had no complaints. About 3 weeks ago it logged me out and won’t let me log back in. I reset password and it still won’t let me login. I tried to make a new account and it says it already exists.
Device Sync?
May 26
OneVSWorld
Awful experience with this app. I’m using an iPhone and can’t connect the device to the app. The problem is that when I go to the device tab I get what I would describe as a display issue where “view pairing guidelines” displays on top of the screen I need to “add a device” in the same way a pop window might obscure your browser. No matter what I do all I can click on is “view pairing guidelines” …and it brings me to a screen displaying the glucometer and freezes. I can’t click on anything nor back out of this screen. I have no choice but to restart the app. I’ve tried getting assistance from AI and nothing works. If your app is this bad you should have a little pride in what you do and maybe throw a little money into correcting the issue… or don’t promote the app as a feature at all. It shouldn’t be so difficult to accomplish such a simple task.
Device Sync?
May 26
OneVSWorld

Awful experience with this app. I’m using an iPhone and can’t connect the device to the app. The problem is that when I go to the device tab I get what I would describe as a display issue where “view pairing guidelines” displays on top of the screen I need to “add a device” in the same way a pop window might obscure your browser. No matter what I do all I can click on is “view pairing guidelines” …and it brings me to a screen displaying the glucometer and freezes. I can’t click on anything nor back out of this screen. I have no choice but to restart the app. I’ve tried getting assistance from AI and nothing works. If your app is this bad you should have a little pride in what you do and maybe throw a little money into correcting the issue… or don’t promote the app as a feature at all. It shouldn’t be so difficult to accomplish such a simple task.
Add a place for notes
Jul 5
kspin04
I find the app very helpful since my cat was diagnosed. The one thing that could be added is a place for daily notes. We are in the middle of a heatwave and I had to change up his schedule but I had no where to make notes.Otherwise it is a very helpful tool.
Add a place for notes
Jul 5
kspin04

I find the app very helpful since my cat was diagnosed. The one thing that could be added is a place for daily notes. We are in the middle of a heatwave and I had to change up his schedule but I had no where to make notes.Otherwise it is a very helpful tool.
Could you at least give us a warning before you shut down the servers for an entire day
May 20
DearQuark
Multiple times since I’ve owned the device over the last few months the app has stopped working. Turns out it stops working completely when they do some type of sever maintenance or update. Maintenance is fine, but for something I need to save my cat’s life you could at least give us a warning ahead of time
Could you at least give us a warning before you shut down the servers for an entire day
May 20
DearQuark

Multiple times since I’ve owned the device over the last few months the app has stopped working. Turns out it stops working completely when they do some type of sever maintenance or update. Maintenance is fine, but for something I need to save my cat’s life you could at least give us a warning ahead of time

New Features and Enhancements - Enhanced Result Tagging (Clinic Users) Clinic users now see a more detailed tagging popup with options such as After Meal, After Insulin Injection, and Control Test. - Glucose Trend Graph Pop-up A new message explains how to zoom or scroll in the Glucose Trend Graph for easier navigation. - App Version Display The current app version now appears at the bottom of the hamburger menu for quick reference. - Edit Email Feature Users can now update their registered email directly from the Edit Profile screen. Includes warning pop-ups, verification steps, and a required logout after successful update. - Category-Based FAQ Listing FAQs are now grouped by category, improving navigation and making answers easier to find. - Saved Bluetooth Device Information The app now saves paired meter Bluetooth details to the server, so users no longer need to re-pair their device after logging out and back in. - Enhanced user interface alignment on Android and iPhone. The app looks similar between both interfaces.

Version 1.4.2 May 19

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Zoetis Inc.
Size: 54.3 MB
Category: Health & Fitness
Compatibility: Requires iOS 13.0 or later.

iPhone
Requires iOS 13.0 or later.

iPod touch
Requires iOS 13.0 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 13+

13+

Learn More

Infrequent
Medical Treatment information