MSP Client Portal
Productivity
Only for iPhone
Free
MSP Client Portal provides Managed Service Providers / IT Companies an app to verify their end users, create, update and view their existing support requests.
more 3rd party packages updates - taking advantage of the latest bug fixes, security updates and new features
1.0.21 2d ago
Addressed an issue where end-user verification requests were not being displayed in the Client Portal app
Addressed an issue where the app was crashing when the user logged out
Addressed an issue where the app would get stuck displaying a blank screen if invalid login credentials were used
Updated some of the 3rd party packages used by the app, to take advantage of the latest features, bug fixes and security updates
Updated CSS to ensure correct color contrast of text in both light and dark mode.
1.0.20 Jun 26
Updated several 3rd party packages to take advantage of bug fixes, security updates and new features
1.0.19 May 28
Updated several 3rd party packages, to take advantage of the latest bug fixes, features and security updates.
Added a checkmark option to the keyboard - just as Safari implemented - to minimize the keyboard when inputting text
Addressed an issue where tickets created through a Ticket Template created poorly-formatted ticket notes
1.0.18 May 12
Addressed an issue where the app wouldn't ask for permission to use the device's camera to scan a "portal registration" QR code
Updated 3rd party packages
1.0.17 Apr 10
Added French as a supported language
Addressed a layout issue on smaller devices, where the keyboard obstructed the Submit button when creating a ticket
Changed the Publisher from "Patrick Leonard" to "MSP Process"
1.0.16 Jan 19
Addressed an issue where the app failed to create new tickets in HaloPSA
Updated 3rd party packages
1.0.15 12/05/2025
The app now comes with a dark mode option, and will automatically apply it if you've got dark mode enabled on your phone or tablet
Addressed an issue where the All/Open/Closed ticket filters weren't showing the correct list of tickets
1.0.14 11/22/2025
Fixed an issue where the bottom of the app was covered by system navigation icons.
1.0.13 10/22/2025
Fixed Google Sign-In issue affecting some users.
Minor stability and performance improvements.
1.0.12 10/09/2025
Addressed an issue where the app showed 'Blue Wolf IT' branding
Addressed an issue where the app wouldn't allow users to change/specify the client portal URL
Miscellaneous bug fixes
1.0.11 10/04/2025
Did some housecleaning! We've updated the 3rd party packages used in the app.
Fixed an issue where the button you'd click to send a chat message was missing.
Addressed an error that came up when trying to login to the app using Microsoft SSO.
Addressed some screen layout issues that were occurring on some devices, depending on their form factor/screen resolution.
1.0.10 08/09/2025
- Improved the login flow by adding "next" and "go" buttons, making it easier to jump from the E-mail field to the Password field, and to login right from the Password field.
- Addressed an issue where there wasn't word wrap in place for the Ticket Description field, when creating a new ticket.
- Addressed an issue where the Login button was invisible if the Client Portal configuration didn't have a custom color specified.
- Disabled auto-capitalization by default for specific input fields to provide a more user-friendly experience for certain text entries.
1.0.9 09/10/2024
- Added support for Face ID/Face Unlock when bringing an already-running instance of the app into the foreground
- Users no longer need to enter "https://" or ".mspprocess.net" when during the initial setup of the app
- Removed the "****" characters that were pre-populating the Password field on the login page, as they were causing confusion
- Addressed an issue where the app was asking the user to setup biometrics, even if they had already declined
1.0.8 07/31/2024
- Added the ability to "pull to refresh" the list of Issue Types when creating a ticket
- Addressed an issue where the Chat feature was available in the app even though the Chat feature had been disabled in the Client Portal configuration
- Addressed an issue where the app would display a white screen if left open for long enough, and would need to be restarted
- Fixed a problem where the app was mistakenly and repeatedly stating that it couldn't access the internet
- Fixed a problem where the app showed an error on logout
1.0.7 07/05/2024
Bug fixes and enhancement
1.0.6 06/08/2024
Bug fixes and enhancement
1.0.5 03/29/2024
Bug Fixes and Enhancement
1.0.4 02/23/2024
- Fixed minor bugs.
1.0.1 12/21/2023
3rd party packages updates - taking advantage of the latest bug fixes, security updates and new features
more Version 1.0.21 2d ago
Data Not Collected The developer does not collect any data from this app.