Hartford 311
Utilities
Free
The Hartford 311 is the City of Hartford, CT’s non-emergency call center and service request tool. This app allows residents and visitors alike to report non-emergency issues related to safety, wellness, and quality of life concerns.
There are a multitude of benefits for users who choose to download the app such as:
•The ability to submit items such as potholes, report a dead animal in the street, or notify the city of a streetlight outage so that it may be passed on to the utility company for repairs.
•Tenants can report concerns related to their apartment unit when a landlord becomes unresponsive to their repair requests.
•Residents or visitors to the city can report illegal dumping of household items such as couches, mattresses, furniture to car tires, or a home that has become blighted and in disrepair.
The app also allows users to either enter an address or tag their current location to report the issue at hand.
By using the app, users can submit service requests directly to the City staff and responsible department 24/7 from the palm of their hand. Users can also take and upload a photo of the issue they are reporting.
App users will be able to see a record of the cases they submitted as well as search for any case using a case number. Users will also have the ability to get status updates and follow along as the issue is addressed.
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
Multilingual support for the following languages has been added with AI assistance.
Spanish,
Portuguese,
Arabic,
Creole,
Polish,
Serbian,
Bosnian,
Croatian,
English.
ACA login support added for direct access to relevant permits
The developer, City of Hartford, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- City of Hartford
- Size
- 159.2 MB
- Category
- Utilities
- Compatibility
Requires iOS 16.6 or later.
- iPhone
Requires iOS 16.6 or later. - iPad
Requires iPadOS 16.6 or later.
- iPhone
- Location
- This app may use your location even when it isn’t open, which can decrease device battery life.
- Languages
English and 9 more
- English, Danish, German, Japanese, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish
- Age Rating
4+
- 4+
- Copyright
- © City of Hartford