• Modern, Secure Login
Instant, secure access with Face ID or fingerprint authentication.
• AI‑Powered Assistance
Get smart, context‑aware suggestions for technician steps and resolutions — boosting accuracy and saving valuable time.
• Fast Service Request Management
Create, update, and complete maintenance tasks in seconds with a clean, intuitive interface.
• Smart Inspections
Perform guided inspections with clear navigation, visual indicators, and quick creation of required service requests.
• Streamlined Make Readies
Assign, track, and complete unit turns with bulk actions designed for speed and team coordination.
• Complete Asset Management
Add, edit, track, and retire assets — all from your mobile device.
• Instant Photo Capture
Snap photos on the spot and attach them to any task for clear, visual documentation.
• Real‑Time Translation
Break language barriers with built‑in translation for multilingual teams and residents.
• Built for Performance
Enjoy fast load times, smooth navigation, and reliable offline‑friendly performance no matter where you’re working.
1. No iPad OptimizationThe application is currently designed for iPhone only, with no native iPad version. This creates inefficiencies for teams that rely on tablets in the field, forcing users to operate a scaled phone interface on a larger screen. This limitation has already been noted by other users as a frustration. 2. Photo Functionality LimitationsThe app does not provide adequate control over photo settings or management. For a maintenance platform where documentation is critical (inspections, liability protection, work verification), this is a major operational gap.3. No Reliable Offline CapabilityThe inability to take or attach photos while offline significantly limits usability in real-world environments. Maintenance teams frequently work in areas with poor or no connectivity (mechanical rooms, garages, rural properties). While the app is marketed as “offline-friendly,” real-world feedback suggests functionality is inconsistent or limited. 3. When making these apps, you should keep in mind that large companies have multiple properties outside cellular areas or good data cellular areas there needs to be an option to use off-line, including taking photos.4. Photos should be taken at 480 instead of high definition to save memory and streaming. 5. I don’t know why Real page app is less reliable than an app for inspection that you could purchase online for $10. 6. You should be able to set your default property that you want to open up on instead of opening on all properties you have access to.
Needs optimization
Толстый человек
I have been trying for the past few days to simply load into the app and access my work orders, but for whatever reason it keeps telling me to update to the latest version and every time I try to do that it says it’s already up to date in the App Store so I am stuck in a loop and cannot even log in to my account I have wasted this whole work week trying to figure it out the issue with no success it is more of a headache than anything this app needs to be fixed otherwise what’s the point of keeping an app that doesn’t work on my phone
One star is too generous!
Logic Fella
This is a very poorly written application. I am prompted to use biometrics and save the password on my iPhone. NEVER works. Prompts me twice for login to enter the same info.I close out service tickets only to find they are not updated on the phone. Have to constantly delete all data on iPhone to get the correct count and open service tickets.I would only recommend this to our competitors! Check out TELS… much better app that actually functional!
Does not show new work orders
I think if there’s one thing this app needs to do it’s show new work orders as they come in. At first they were coming in a bit later than the old app which as of right now still works. But for the past few days new work orders aren’t showing up whatsoever. I conferred with some experts and they concluded a work order app should probably show work orders but we are still deep in research on this.
AI agent creates service requests via chat
AI voice-logs inspection results hands-free
Scan asset labels for recalls/warranty/risk
Dark mode added for app
Configurable push notifications
New task-prioritized landing dashboard
Send inspections to outside vendors
View resident ledger (read-only)
View completed items by location
Version 1.3.7
The developer, RealPage, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Identifiers
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
RealPage, Inc.
Size
106.2 MB
Category
Business
Compatibility
Requires iOS 15.5 or later.
iPhone Requires iOS 15.5 or later.
iPad Requires iPadOS 15.5 or later.
iPod touch Requires iOS 15.5 or later.
Mac Requires macOS 12.4 or later and a Mac with Apple M1 chip or later.