I’m unable to access your app as a new customer. When I opened the app it came to the page asking to turn on notifications but never gave the pop up to enable them. I looked through the settings to turn on notifications to see if I could continue but was unable to find the setting. I looked in the app settings and notification settings. I also tried hard rebooting my phone and reinstalling the app but nothing got me closer. Please investigate this further, thank you.

UPDATE: Manager has reached out to “make things right”and says he is sending a check to pay for the tub they destroyed. Dehumidifier:That thing has probably been in so many sewage basements and crimescenes. He said it would ALL be covered by insurance. And it was at the time. Fast forward a few months and I realized why we were told not to shut our bathroom door because of the heat. It’s because the bathroom door was hiding 2 gaping holes in our tub and our drain was destroyed and probably the drain pipe. After over a month trying to get a hold of the manager, customer service and roto rooter corporate and just putting another help request ticket in they were all ignored. When he finally came out because I told him about the damage to our bathtub he admitted to it and said he and his boss would get together and figure something out with insurance. According to RR they’re still negotiating. According to insurance they’re not and they’ve left us with a big fat bill because instead of fixing the parts of our tub that they broke, the cut it up into sections and “disposed of it” saying it was my idea and now they won’t put a tub back in and my insurance won’t cover their incompetence. Seaking all avenues of rectification and letting the world know who they are dealing with.

I was really impressed with how easy the Roto-Rooter app made everything. Booking an appointment took just a couple of minutes, and I didn’t even have to make a call. The app kept me updated the whole time, so I knew exactly when the plumber would arrive. It’s super simple to use and honestly made the whole process way less stressful. The plumber who showed up was professional, friendly, and got the job done quickly. I’ll definitely use the app again the next time I need plumbing help—it’s such a time-saver!

I had a wonderful experience using the Roto-Rooter Plumbing app! It’s incredibly user-friendly and made scheduling service hassle-free. I was able to easily find the services I needed without any issues. Booking an appointment was fast, and I appreciated the ability to track my technician’s estimated time of arrival. The app also offers great transparency in pricing. Overall, it’s extremely well-designed and made handling my plumbing needs simple and stress-free. 5 stars!!!