IBM Software Support
Utilities
Free
Introducing IBM Software Support, our ultimate solution to enhance our Support Clients and revolutionize their service experience. Say good-bye to standard response times and hello to more efficiency and effectiveness. With this app, you can effortlessly identify your company’s open support cases, access to relevant details and elevate a case in the same place.
App Key Features:
• Ability to see a list with the support cases opened by my company.
• Ability to see selected case details, status, updates, who is working on it (ownership).
• Ability to easily escalate my cases through my phone or tablet, including the possibility of receiving alerts and reaching out to Support Execs for urgent situations.
• And there is more to come…
Ratings & Reviews
• Enhanced app security to help keep your experience safe and reliable
• Improved sign-in experience with stronger protection for your account
• Performance and stability improvements for a smoother, more trusted experience
The developer, IBM, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- International Business Machines Corp
- Size
- 38.4 MB
- Category
- Utilities
- Compatibility
Requires iOS 17.6 or later.
- iPhone
Requires iOS 17.6 or later. - iPad
Requires iPadOS 17.6 or later.
- iPhone
- Languages
- English
- Age Rating
18+
- 18+
- Copyright
- © Copyright IBM Corp. 2023, 2026