CTM Phone
Business
Free · Designed for iPad. Not verified for macOS.
CTM Phone is the mobile softphone for teams using CTM. It keeps agents connected to calls, texts, and voicemails on the go, with the context of every conversation captured in your CTM account.
Handle conversations from anywhere:
• Answer and place inbound and outbound calls using your CTM tracking numbers
• Send and receive text messages with customers and leads
• Get push notifications for new calls, texts, and voicemails
• See which number or campaign a contact is responding to
See the history behind every call:
• View contact details, notes, tags, and recent activity
• Quickly scan activity that started from calls, texts, forms, and website chats recorded in CTM
• Add notes and tags while you’re on the call to keep the team in sync
• Review recordings and voicemails so you can follow up confidently
CTM Phone is a companion to the CallTrackingMetrics web app. Admin features such as configuration, reporting, routing rules, and form or chat setup are managed in the web interface. An active CallTrackingMetrics account on a supported plan is required.
- Custom Domain input validation
- Improve Call experience
- Improve sound ringtone volume
- Rearranged phone call buttons and add default expansion setting
The developer, CallTrackingMetrics, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
For more information, visit the developer’s accessibility website .
Information
- Seller
- Call Tracking Metrics LLC
- Size
- 59.5 MB
- Category
- Business
- Compatibility
Requires iOS 15.1 or later.
- iPhone
Requires iOS 15.1 or later. - iPad
Requires iPadOS 15.1 or later. - iPod touch
Requires iOS 15.1 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
- iPhone
- Location
- This app may use your location even when it isn’t open, which can decrease device battery life.
- Languages
- English
- Age Rating
4+
- 4+
- Contains
Messaging and Chat
User-Generated Content
- Copyright
- © CallTrackingMetrics LLC