Love the app, however awhile back my two factor stopped working correctly. I use 1Password which has two factor integration and normally when logging in I can just hit paste in the authentication box. But for some reason it won’t paste and I have to open 1Password to manually copy. This feature works on my iPad and I’ve tried resetting authentication without any luck. It works for a couple days and then stops. Anyway hopefully just a bug but otherwise it’s a great app.

I have minimal issues with this app that other users have reported (slow loading time, frozen screen, etc.). App has been consistently reliable throughout upgrades for me. However, the recent upgrade has taken away the ability to customize the number of days that you can see pending/upcoming transactions. Before, I could enter a custom amount of days (4 days, 14 days, 20 days, etc.). But now, it only lets you select the number of days available in the list (30, 60, 90, 100, 200 days) with no option to customize. I have been using this feature to forecast my checking account and budget for ~5+ years and it is incredibly important to me to be able to keep track of my spending. Please bring back the feature to enter a customizable number of days for displaying pending/upcoming transactions.

I’ve been having the same problems with this app that others have mentioned- frozen logon screen every time and nothing I do to try to fix makes any difference because it’s an app issue. If it’s not fixed within the next week or so, I plan to switch to a different bank or credit union. UWCU has been my primary bank for 20 years so I’d rather not go through the hassle of changing all my autopay and direct deposit accounts, but it’s ridiculously below standard and inconvenient in this day and age to be denied mobile access to one’s bank accounts. I assume that, like me, most people conduct the most of their banking on their iPhone or other phone on the go. It used to be a very convenient and functional app, so it’s just baffling that a known serious issue hasn’t been resolved in over a month. I’ve sadly lost trust in UW credit union.

I have been having this problem for many months already and I wanted to check the reviews to see if anyone else was having this same problem. Seems like most people who have this app experience the absolutely horrendous loading times. Most of the time the app doesn’t even work anymore.There was a review from September about this problem and its February 2024. How is this still unresolved. It’s unbelievable a bank of this stature allows this issue to go on for so long without any updates to the app solving these issues. Last update was 2 months ago. Are you serious? You would think your app development team would be working around the clock to make this app as smooth as possible for all users. I don’t understand how all these reviews say the same thing and threaten to switch banks and the issue is still not fixed. Do you even care about the state of the app or how your users feel about the app?In its current state it is nearly unusable for me. I can rarely even get the app to work no matter what I do.Please fix this issue asap. Otherwise I promise you so many people will switch banks because of this issue. I will be one of them if it continues for much longer.