SEPTA

Name: SEPTA
Rating: 4.4 (28821 reviews)
Author: Southeastern Pennsylvania Transportation Authority

Travel

Free · Designed for iPad

29K Ratings
Ages

4+
Years
Category

Travel
Developer

Southeastern Pennsylvania Transportation Authority
Language

EN
+ 1 More
Size

96.5
MB

Experience faster updates and more accurate real time schedules SEPTA’s mobile app empowers riders to plan their trip end to end. Find stops and stations nearby, plan a trip, access real-time information, manage your SEPTA Key Card, and more! Improved performance and user experience - A more intuitive experience, now at faster speeds. Think ahead with the new Trip Planner - Plan your next ride without leaving the app. Get all of the Station Details - View station-specific alerts and schedules. Easily load up your SEPTA Key - Add funds and manage your SEPTA Key from the app. Get to know SEPTA Metro! - New letters and colors for our Metro lines fully integrated into the app. Stay in the know with Real-time Info - Get to-the-minute updates about upcoming routes. Find the closest stop with Nearby - Easily view (and favorite) nearby stations and routes. Get assistance from your pocket with Help - Report a concern or contact SEPTA straight rom the app. Improved features for riders with accessibility needs - Including full screen reader compatibility.

Ratings & Reviews

4.4

out of 5

29K Ratings

Transportation??
05/01/2023

TweetyPi56
I understand SEPTA has a shortage of drivers, but can’t they put a notification informing potential passengers? Today I waited 30 minutes for the Route 40 bus to Montgomery Avenue that was supposed to come at 12:30. That bus never showed up. The next Route 40 bus came st 12:50, a couple minutes past its scheduled run. I don’t mind the bus being 5 or 8 minutes late, but half an hour is a bit ridiculous. I am hoping there is a notice in advance telling your customers of any delays. I rely on SEPTA as my primary source of transportation because I am unable to drive due to a disability, so I get very frustrated when I am waiting 15 minutes to half an hour on a bus. Please try to allow your passengers to know if there will be a serious delay of more than 5 minutes it would be greatly appreciated.
Transportation??
05/01/2023

TweetyPi56

I understand SEPTA has a shortage of drivers, but can’t they put a notification informing potential passengers? Today I waited 30 minutes for the Route 40 bus to Montgomery Avenue that was supposed to come at 12:30. That bus never showed up. The next Route 40 bus came st 12:50, a couple minutes past its scheduled run. I don’t mind the bus being 5 or 8 minutes late, but half an hour is a bit ridiculous. I am hoping there is a notice in advance telling your customers of any delays. I rely on SEPTA as my primary source of transportation because I am unable to drive due to a disability, so I get very frustrated when I am waiting 15 minutes to half an hour on a bus. Please try to allow your passengers to know if there will be a serious delay of more than 5 minutes it would be greatly appreciated.
Cumbersome
Mar 11

ScottKrzywonos
This app is close to useless. Let’s say I want to route myself to a particular destination, and I want to know the location of the various modes of transportation that I need. This is useful if you’re trying to figure out if things are running late, and even more important if you are transferring. However, once you find a route, you have to go individually into a separate tab to find out the location of the various modes of transportation. Apple Maps manages to do this all in a central location, but this app requires you to tap multiple places and lose track of what you’re tracking.That said, it is nice to show bus detours in a coherent way. And if you are simply adding a single route to your favorites, it does provide some useful information on the bus status. Overall, it does not provide a significant difference between what is available on third-party apps as far as location tracking is concerned. However, it is also a useful centralized location for septa key loading and tracking.
Cumbersome
Mar 11

ScottKrzywonos

This app is close to useless. Let’s say I want to route myself to a particular destination, and I want to know the location of the various modes of transportation that I need. This is useful if you’re trying to figure out if things are running late, and even more important if you are transferring. However, once you find a route, you have to go individually into a separate tab to find out the location of the various modes of transportation. Apple Maps manages to do this all in a central location, but this app requires you to tap multiple places and lose track of what you’re tracking.That said, it is nice to show bus detours in a coherent way. And if you are simply adding a single route to your favorites, it does provide some useful information on the bus status. Overall, it does not provide a significant difference between what is available on third-party apps as far as location tracking is concerned. However, it is also a useful centralized location for septa key loading and tracking.
Prefer the old!!
Mar 19

Nisha25
The old app allowed me to create my own saved routes which was easy to go to and find. This app does isSuper confusing and hard to understand you have to specifically know the direction of each route because it will show you times of both ways but hard to tell which way is yours. It’s far from accurate I have so many ppl come up to me and ask me if I know what time the bus or trains were coming because they couldn’t tell how to find that info out on their own. The other help you find the location of the stop I have yet to find this feature in the new app. I think they should have kept both apps and let us choose the one we prefer instead of forcing this change on everything.The only plus I like about it is the “nearby” routes feature. As I write this review I’m currently waiting for the 26 Bus at Frankford transportation center/terminal the app says the bus will be leaving at 11am it’s now 11:03am no bus has pulled up nor does the app provide any updates or info on what’s on going on.I REALY HATE Septa and I see why the city doesn’t respect them enough to even pay the fare.
Prefer the old!!
Mar 19

Nisha25

The old app allowed me to create my own saved routes which was easy to go to and find. This app does isSuper confusing and hard to understand you have to specifically know the direction of each route because it will show you times of both ways but hard to tell which way is yours. It’s far from accurate I have so many ppl come up to me and ask me if I know what time the bus or trains were coming because they couldn’t tell how to find that info out on their own. The other help you find the location of the stop I have yet to find this feature in the new app. I think they should have kept both apps and let us choose the one we prefer instead of forcing this change on everything.The only plus I like about it is the “nearby” routes feature. As I write this review I’m currently waiting for the 26 Bus at Frankford transportation center/terminal the app says the bus will be leaving at 11am it’s now 11:03am no bus has pulled up nor does the app provide any updates or info on what’s on going on.I REALY HATE Septa and I see why the city doesn’t respect them enough to even pay the fare.
New update is terrible
12/16/2024

Ayla5902
Woke up last Thursday and noticed the app updated to a new design overnight. Since then, I have had to either wait for buses or have missed my scheduled buses because the app is no longer synching up to the bus routes correctly. The “real time” updates are delayed and I can’t tell if a bus is late, early, or canceled anymore. This is extremely inconvenient, especially in the mornings when I have to get to work and now I’m constantly late bc I never know when the bus is actually coming. I’m currently writing this as I’ve been waiting 15min for my bus that the new app told me was scheduled to arrive and it has not. Also, it now takes WAY too long to look up a specific route. Instead of just choosing buses based on their destination, you now need to know if the bus is going north, south, east, or west bound… if it’s my first time taking a specific bus, I’m not going to already know which direction it’s heading. It’s a waste of time having to look it up instead of just choosing the bus based on destination bc the destination is almost always displayed on the front of the bus and on the bus stops.
New update is terrible
12/16/2024

Ayla5902

Woke up last Thursday and noticed the app updated to a new design overnight. Since then, I have had to either wait for buses or have missed my scheduled buses because the app is no longer synching up to the bus routes correctly. The “real time” updates are delayed and I can’t tell if a bus is late, early, or canceled anymore. This is extremely inconvenient, especially in the mornings when I have to get to work and now I’m constantly late bc I never know when the bus is actually coming. I’m currently writing this as I’ve been waiting 15min for my bus that the new app told me was scheduled to arrive and it has not. Also, it now takes WAY too long to look up a specific route. Instead of just choosing buses based on their destination, you now need to know if the bus is going north, south, east, or west bound… if it’s my first time taking a specific bus, I’m not going to already know which direction it’s heading. It’s a waste of time having to look it up instead of just choosing the bus based on destination bc the destination is almost always displayed on the front of the bus and on the bus stops.

Improved real-time schedule Accuracy, enhanced UI Experience, several bug fixes for better app performance

Version 3.2.7

Dec 9

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- User Content
- Usage Data
- Diagnostics