Screenshots

Description

The Banfield Pet Hospital app gives you easy access to your pet’s profile along with helpful tools and advice right at your fingertips!

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Vet Chat 24/7 Support
Pet health concerns? Live chat with a real vet -- anytime, anywhere.

Mobile Appointment Scheduling
In-app scheduling makes planning your pet’s next visit a breeze.

Pet Highlights
Add and manage pet photos, access wellness plan details, review payment information and more.

Pet Timeline
Track your pet’s healthcare history through detailed summaries of past visits and helpful info on upcoming appointments.

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At Banfield Pet Hospital, we’re redefining the future of pet care to make A Better World For Pets. Every day, our 3,600 veterinarians and 17,000 associates work to strengthen the bond between pets and their humans. Across our 1,000+ hospitals in the U.S. and Puerto Rico, we treat every pet that walks through our doors as if it’s our own.

What’s New

Version 1.2.8

This version includes enhancements and bug fixes for a few of our new features.

Ratings and Reviews

3.8 out of 5
637 Ratings

637 Ratings

scottvhart ,

5 stars x 2

I was skeptical about using Banfield at first. I NEVER would have considered bringing my pets to Banfield. After all, it's not your neighborhood vet; Banfield is a subsidiary of PetSmart - a "chain"-type business. Luckily my wife ignored me & went to Banfield per a few recommendation. To my surprise, the cost/value of their healthcare programs & the quality of their veterinarians & pet care are excellent! We have been w/them for 4+ years & are very happy. So, what's the likelihood that they would create a great app? Again, my expectations were low, but they did it! It's a stable and basic, but mostly comprehensive app - find closest Banfield, keep basic healthcare records, setup appointments & get reminders, keep a journal, & other features. If you bring your pets to Banfield, don't hesitate using this app. If you are in need of a veterinarian hospital, consider Banfield.

MsJessicaJane ,

New version got rid of every reason it was great

I loved this app so much. You could see so much. Biggest thing was you could see (and screenshot and send to your groomer/boarding place) all their pupdated shots. You could see what’s going to expire and when. Now you see nothing. My FAVORITE thing of seeing their weight from when they were 8 weeks old until current IS GONE. Which makes seeing my dogs weight loss progress (not only gone) but harder to track. I not the person who doesn’t ever do updates on my phone.. I do them happily. BUT I have never wish so much before that my auto updates were turned off.
I’m so disappointed Banfield. I actually just recommended another corgi new to the area to you- mainly of course because one of your vets - but also because of this app.
I decided to write a review PRAYING you would fix this. Please, bring back the old version. Or at least bring back all the items that were available to us and keep your new format.
Ugh... I have no reason to even use this app now

Developer Response ,

Thanks for the review and the feedback. The good news is, we'll be bringing back these features soon and will also be updating the app regularly in the future to ensure it's providing the most possible value to our clients. As we finish development on these new features, please feel free to use our online portal to access this information at MyBanfield.com. In addition, would love to connect directly with you to help understand what might be most beneficial to you as we move forward with the app. Feel free to email us directly at MobileApp@Banfield.com.

Thanks again,
Tyler

Thuggish Nuggets ,

SO EFFING SLOW

Sitting here wasting my life away waiting on this app to load things me want to bash my head against a wall.

Please pay your server team and increase their budget so you can get more servers and a decent load balancer because this is absolutely awful.

Your mobile devs need to come up with at LEAST a rudimentary photo caching system because downloading full resolution images every time you visit the application’s home screen is wasteful and slow, making the pet photo feature practically worthless, which is a shame.

Tapping on a pet to see their info takes several MINUTES to load, if it loads at all. Same with photos. If you don’t wait for it finish loading which again takes MINUTES to finish, any photos you try to upload will hang forever at some arbitrary point in the upload process.

From an outside mobile dev perspective, it looks like whatever system the app uses to handle network requests does it serially so any pending requests must complete before new ones are processed/served. That’s bad architecture design, but it wouldn’t be a big deal if the servers weren’t so horribly slow at handling the app’s requests.

I know you guys have a beta of a new app in the works, but this one needs some love in the meantime.

Information

Seller
Medical Management International Inc.
Size
76.4 MB
Category
Medical
Compatibility

Requires iOS 8.0 or later. Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, 12.9-inch iPad Pro, 12.9-inch iPad Pro Wi-Fi + Cellular, iPad Pro (9.7‑inch), iPad Pro (9.7-inch) Wi‑Fi + Cellular, iPad (5th generation), iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (2nd generation), iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5‑inch), iPad Pro (10.5-inch) Wi‑Fi + Cellular, iPad (6th generation), iPad Wi-Fi + Cellular (6th generation), iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro (12.9-inch), iPad Pro (12.9-inch) Wi‑Fi + Cellular, iPad mini (5th generation), iPad mini (5th generation) Wi-Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPod touch (6th generation), and iPod touch (7th generation).

Languages
Age Rating
Rated 12+ for the following:
Infrequent/Mild Medical/Treatment Information
Copyright
© 2019 Banfield Pet Hospital
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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