VRE Mobile

Name: VRE Mobile
Rating: 4.2 (647 reviews)
Author: VRE

Travel

Free · Designed for iPad. Not verified for macOS.

647 Ratings
Age Rating

4+
Years
Category

Travel
Developer

VRE
Language

EN
English
Size

44.3
MB

With the VRE Mobile ticketing app, you can buy and use tickets and passes on VRE commuter rail at anytime, anywhere directly from your smartphone. VRE Mobile also allows you to use your WMATA SmartBenefits® account to purchase tickets and passes. Just download the free app, register your debit/credit card in our secure system, and you are ready to go. APP FEATURES: • Buy and use tickets and passes instantly on your smartphone using a debit/credit card, WMATA SmartBenefits®. • Store multiple tickets on your phone for future use. • Securely register your debit/credit card(s). • Use your approved Reduced Fare account.

Ratings & Reviews

4.2

out of 5

647 Ratings

Easy app for tickets but lacks alerts and real time info
03/29/2019

A bad dieter
I use the VRE app instead of paper tickets and works fine for me for its ticket function. And I like not having to worry about a paper ticket. My main complaint is that the app doesn’t have the actual times for train schedules (just a countdown in minutes to when the train is scheduled to arrive at each stop) or real time status (have to link through the website). It would be great to have push notifications when delays are occurring or for info on what’s happening when you’re on the train and there’s delays (instead of having to check Facebook and hope for info).Also had a lot of difficulty when updating card info.
Easy app for tickets but lacks alerts and real time info
03/29/2019

A bad dieter

I use the VRE app instead of paper tickets and works fine for me for its ticket function. And I like not having to worry about a paper ticket. My main complaint is that the app doesn’t have the actual times for train schedules (just a countdown in minutes to when the train is scheduled to arrive at each stop) or real time status (have to link through the website). It would be great to have push notifications when delays are occurring or for info on what’s happening when you’re on the train and there’s delays (instead of having to check Facebook and hope for info).Also had a lot of difficulty when updating card info.
Horrible app
11/07/2019

ptyviking
This is one of the worst apps I have ever downloaded. VRE, did you even try? If your heart’s not in it, take down the app! This app has all the hallmarks of being developed by company insiders without regard to customer needs. First, the train status, perhaps one of the most useful functions, does not provide live status. The status function seems to be based on the normal schedule, but it definitely does not provide info of delays. Second, no train schedule (seriously!!!???) Third (like much else on the VRE) you have to memorize your train numbers, which, ironically, are only matched to a corresponding time on the aforementioned nonexistent schedule. There is not a single place on the entire app that mentions what “Train 324” is, for example. Even as a daily commuter, I have a hard time remembering what train number corresponds to what departure. Other annoyances, the app always defaults to “buy tickets” (which is also very clunky and I continue to use my paper monthly ticket.) To get to the status, or any other, section always takes several clicks. VRE tries very hard to communicate with passengers: they even have their officials ride trains regularly and announce where they will be so passengers can approach them and talk to them. They are also pretty good at status emails. Time to enter the 21st century and have a useful app that reflects VRE’s intent to maintain good communication with its customers. Start from scratch with a good app developer and ask customers what they would want from an app.
Horrible app
11/07/2019

ptyviking

This is one of the worst apps I have ever downloaded. VRE, did you even try? If your heart’s not in it, take down the app! This app has all the hallmarks of being developed by company insiders without regard to customer needs. First, the train status, perhaps one of the most useful functions, does not provide live status. The status function seems to be based on the normal schedule, but it definitely does not provide info of delays. Second, no train schedule (seriously!!!???) Third (like much else on the VRE) you have to memorize your train numbers, which, ironically, are only matched to a corresponding time on the aforementioned nonexistent schedule. There is not a single place on the entire app that mentions what “Train 324” is, for example. Even as a daily commuter, I have a hard time remembering what train number corresponds to what departure. Other annoyances, the app always defaults to “buy tickets” (which is also very clunky and I continue to use my paper monthly ticket.) To get to the status, or any other, section always takes several clicks. VRE tries very hard to communicate with passengers: they even have their officials ride trains regularly and announce where they will be so passengers can approach them and talk to them. They are also pretty good at status emails. Time to enter the 21st century and have a useful app that reflects VRE’s intent to maintain good communication with its customers. Start from scratch with a good app developer and ask customers what they would want from an app.
Mostly good
03/29/2023

SntnlZ
The app ticketing function does what it’s supposed to. The train status function does not. There’s never an indication that a train is delayed when it clearly is 10+ minutes past published arrival time. The two things that I extremely dislike are the forced camera access, though I understand the reasoning behind it to make sure the passenger isn’t displaying a manipulated screenshot instead of activating a ride. The other is the forced use of location to purchase tickets and also to activate a ride. There’s no reason to require location access when 1) it shouldn’t matter where I am when I buy tickets because I obviously am not going to be able to use them anywhere but onboard a VRE train for the limited stations that the train serves, and 2) the passenger location has nothing to do with validating a ride because the noted origin and destination points on the validated ride are per the points of origin and destination as purchased and are not changeable thereafter. Requiring location access to buy tickets and to validate rides is 100% unjustified snooping and spying on riders and is most likely to generate user data to sell to the countless data hoarders out there. Location access requirement needs to go away.
Mostly good
03/29/2023

SntnlZ

The app ticketing function does what it’s supposed to. The train status function does not. There’s never an indication that a train is delayed when it clearly is 10+ minutes past published arrival time. The two things that I extremely dislike are the forced camera access, though I understand the reasoning behind it to make sure the passenger isn’t displaying a manipulated screenshot instead of activating a ride. The other is the forced use of location to purchase tickets and also to activate a ride. There’s no reason to require location access when 1) it shouldn’t matter where I am when I buy tickets because I obviously am not going to be able to use them anywhere but onboard a VRE train for the limited stations that the train serves, and 2) the passenger location has nothing to do with validating a ride because the noted origin and destination points on the validated ride are per the points of origin and destination as purchased and are not changeable thereafter. Requiring location access to buy tickets and to validate rides is 100% unjustified snooping and spying on riders and is most likely to generate user data to sell to the countless data hoarders out there. Location access requirement needs to go away.
Powered by Moovel? More like a hamster wheel.
02/24/2020

Indiana Blotto's Last Crusade
Ever since Moovel took over this app, it has been extremely slow to open. Is it too much to ask that an app as simple as this one take less than 2 minutes to open? (I wish I was exaggerating this, but I’ve actually timed it.) Then there are the times when I’ve opened it ahead of time to my monthly ticket, but then the ticket closes on its own before I need to show it to a conductor and I have to go through the 2 minute boot up again. This is currently the worst performing app on my phone by far.Also, this app says it supports Apple Wallet, but I see no such option in it. Finally, there is a glitch where tickets I’ve used continue to appear in the Stored Tickets section with a future expiration date that allows for users to use the same ticket multiple times if they are being dishonest.
Powered by Moovel? More like a hamster wheel.
02/24/2020

Indiana Blotto's Last Crusade

Ever since Moovel took over this app, it has been extremely slow to open. Is it too much to ask that an app as simple as this one take less than 2 minutes to open? (I wish I was exaggerating this, but I’ve actually timed it.) Then there are the times when I’ve opened it ahead of time to my monthly ticket, but then the ticket closes on its own before I need to show it to a conductor and I have to go through the 2 minute boot up again. This is currently the worst performing app on my phone by far.Also, this app says it supports Apple Wallet, but I see no such option in it. Finally, there is a glitch where tickets I’ve used continue to appear in the Stored Tickets section with a future expiration date that allows for users to use the same ticket multiple times if they are being dishonest.

+ text updates

Version 4.4.2 Mar 31

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Virginia Railway Express
Size: 44.3 MB
Category: Travel
Compatibility: Requires iOS 15.6 or later.

iPhone
Requires iOS 15.6 or later.

iPad
Requires iPadOS 15.6 or later.

iPod touch
Requires iOS 15.6 or later.

Mac
Requires macOS 12.5 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 4+

4+

Learn More

Developer Website

Privacy Policy

Supports

Wallet

The simplest way to get all your passes in one place.

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VRE Mobile

Ratings & Reviews

Easy app for tickets but lacks alerts and real time info

Horrible app

Mostly good

Powered by Moovel? More like a hamster wheel.

What’s New

App Privacy

Data Linked to You

Accessibility

Information

Supports

Wallet

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