Reolink 4+

After reading a bunch of the negative reviews I felt compelled to leave one of my own. I have had the app (and 5 cameras - 2 4MP bullet cams, 2 4MP domes, 1 C1 WiFi) installed for the last month. This app has met my expectations ever since install. It was very easy to connect my cameras to the app and I find it much easier to control their settings through the app then through the NVR. The video and audio quality is amazing but that is going to differ depending on your personal internet speeds. Video playback within the app is ok but could be better. Controlling the playback is the hardest part. If you want to specifically see a certain time it can be difficult fine tuning the playback to where you want because you have to use a finicky slider to get to the time you are looking for.
The only reason I gave it 4, instead of 5, stars is because of the motion sensing capability. This really is more of a Reolink issue though and not the apps fault. As other users have stated, if you turn motion notification on you will be getting messages all the time. Even when the sensitivity levels are decreased and you adjust the field of sensitivity. Overall though, I use this as a nice back up to my Abode alarm system and it gives me the ability to remotely check on any unexpected status changes or alarm activations. Love the system and plan on getting another C1 camera, in the future, to be used as a nursery camera.

Quick tip: Spray around your cameras with insecticide. I kept getting spider webs around my cameras because of the night vision LEDs attracting bugs. You may have to spray once every 6 months or so, but it has worked very well for me to maintain visibility

I love my Reolink cameras! I have ran CAT6 through my walls (took an entire day of walking up and down 3 flights of stairs, but worth it!) from my NVR to my 4 cameras. I am thrilled to have a camera system that will not stop recording if my router or modem decide to stop working. I’ve used other apps for security systems out there. I’m in IT and have helped businesses set up their security systems. I can say without a doubt that this app outdoes those by a long shot. The only app I’ve used that is better is Arlo’s app. The motion detection is terrible, however, so I’m considering moving to use Blue Iris to manage my recordings (AI detection of people/cars/animals). If Reolink could add full AI detection instead of the current pixel-based detection, I would be thrilled and would happily keep using their NVR and app.

I bought a 16 camera system earlier this year and only have 4 up so far and have no complaints. The picture quality is excellent for both live viewing and playback. I did have a problem with one camera after a few days use and after going back and forth with support with some diagnostics and troubleshooting steps, they finally determined the camera was bad and sent me a replacement. Other issues I had were resolved as quickly as possible. One had to do with Adobe Flash going away at the end of 2020 and they notified me when a new version of NVR firmware was available which settled that. One other issue dealt with a change to the iPhone app. They listened to my feedback and gave me a beta version to try which addresses my comment. Can’t wait for it to be available in the App Store.

It may take a day to get a response to an email to support and based on the time stamps of the return emails, they must be on the other side of the world from me but believe me, they will respond. No complaints on their following up to completely resolve any issue.

To people doing research based on these reviews, let me say that some of the negative comments are from long ago so it is likely they are no longer relevant.