Instacart: Groceries & Food

Name: Instacart: Groceries & Food
Rating: 4.8 (4293246 reviews)
Author: Maplebear Inc

Shop Grocery Delivery Services

Free

4.3M Ratings
Ages

13+
Years
Category

Food & Drink
Developer

Maplebear Inc
Language

EN
+ 2 More
Size

272.9
MB

Shop online & get your groceries delivered directly to your door in as fast as 30 minutes. Plus, your first three grocery deliveries are free! And it's safe—contactless delivery is available. Instacart delivers fresh food, drinks, and household items the same day all across the US. Download the app to see what stores are available in your zip code. Prefer to pickup? Order online and pickup at your local store, where it will be waiting for you when you arrive. Ordering made easy 1. Enter your zip code 2. Shop stores for groceries, household items, electronics, and more 3. Add your items to your cart and place your order 4. Chat with your shopper in real time to make any changes to your order 5. Relax while you you wait for your delivery to arrive 6. Enjoy your items while you save time & money Contactless delivery Order safely from your home and get your groceries delivered to you same day. Our 100% contactless delivery helps to ensure you and your shopper stay safe. Find your favorite products Get fresh produce, late-night snacks, and even drinks delivered to your door. Don’t forget essentials like toilet paper, other household items! And your shopper will ensure that fragile items like eggs and glass bottles are always handled with care. With Instacart, you can: • Find exclusive deals & coupons • Creating shopping lists • Reorder your favorite products • View nutritional information & filter by diet Where to shop with Instacart Shop from your favorite stores - Aldi, Publix, Costco, Safeway, Wegmans - and nearly 40,000 other retail locations across North America. Download to see what stores are available in your zip code. Terms and conditions apply. See details: https://www.instacart.com/help/section/360007996832

Events

SPECIAL EVENT

Feast mode: on

Gather, feast, celebrate. Stock up on Thanksgiving must-haves and get them delivered in as fast as 30 minutes.

Ratings & Reviews

4.8

out of 5

4.3M Ratings

Game changer
Jun 12

myztery 100
I was once an avid grocery shopping lover. I spent a few days a week combing aisles , reading labels and finding bargains. A few years back, I had an injury and then another. I wasn’t very mobile for a few years and also retired from a long career. I began using Instacart on a whim. At first I experienced multiple issues with delivery and replacements. Customer service was more tan gracing reimbursing me for lost money and adding on extra money for the trouble.After a while I learned that communication with a good shopper saves headaches and I believe Instacart stepped up their game making improvements in their company.Today I use Instacart 2 sometimes 3 times a week. The ease of shopping is amazing. I easily and quickly compare prices and choose the best store to shop. The amount of time I have saved in my day to day life is priceless. Instacart is fast so you get what you need within an hour or two.I could go on and on about how much I appreciate this company. I do t understand why anyone goes to the physical store and lugs bags in and out of a store, into the car and into the house! I still shop in stores on occasion or order my groceries and pick them up bagged and ready for no fee, but I will never go back to doing my own grocery shopping. The cost is minimal and the benefits are maximum!
Game changer
Jun 12

myztery 100

I was once an avid grocery shopping lover. I spent a few days a week combing aisles , reading labels and finding bargains. A few years back, I had an injury and then another. I wasn’t very mobile for a few years and also retired from a long career. I began using Instacart on a whim. At first I experienced multiple issues with delivery and replacements. Customer service was more tan gracing reimbursing me for lost money and adding on extra money for the trouble.After a while I learned that communication with a good shopper saves headaches and I believe Instacart stepped up their game making improvements in their company.Today I use Instacart 2 sometimes 3 times a week. The ease of shopping is amazing. I easily and quickly compare prices and choose the best store to shop. The amount of time I have saved in my day to day life is priceless. Instacart is fast so you get what you need within an hour or two.I could go on and on about how much I appreciate this company. I do t understand why anyone goes to the physical store and lugs bags in and out of a store, into the car and into the house! I still shop in stores on occasion or order my groceries and pick them up bagged and ready for no fee, but I will never go back to doing my own grocery shopping. The cost is minimal and the benefits are maximum!
Great App & Convenient, but lacks in some areas.
Jun 6

Headyx77
I’ve been using Instacart for over a year now. For the most part it’s pretty good. Although some prices are higher than in the store. But, when you consider the cost to drive there, then to shop and deal with other ppl and waiting in line and bagging groceries etc. IMO it’s worth the extra. I mostly use it for Aldi, as I live in a somewhat rural area and don’t have access to a lot of bigger stores. One of my suggestions to Aldi/Instacart is to plz add the item and or product nutritional information. And please add more images of the actual items and or food. If you’re looking for a food or product you’ve never bought or eaten before, this is a pretty important option that should be available to view before ordering your items. I’ve recently started watching my carbs and fats etc and I’m blown away that the nutritional labels aren’t pictured for Aldi foods. C’mon guys, let’s be better here, let’s aim to provide nutritional info and guidelines and labels. If someone is following strict eating guidelines or diets etc, how are they supposed to determine what they can and can’t eat /buy when you’re not providing the proper images and labels for the products? Please fix this and please do it asap. I’m so disappointed that I can’t see the nutritional information before adding these items to my cart. I’m not sure if this is just an Aldi thing or if this is for all stores as I pretty much only use Instacart for Aldi.
Great App & Convenient, but lacks in some areas.
Jun 6

Headyx77

I’ve been using Instacart for over a year now. For the most part it’s pretty good. Although some prices are higher than in the store. But, when you consider the cost to drive there, then to shop and deal with other ppl and waiting in line and bagging groceries etc. IMO it’s worth the extra. I mostly use it for Aldi, as I live in a somewhat rural area and don’t have access to a lot of bigger stores. One of my suggestions to Aldi/Instacart is to plz add the item and or product nutritional information. And please add more images of the actual items and or food. If you’re looking for a food or product you’ve never bought or eaten before, this is a pretty important option that should be available to view before ordering your items. I’ve recently started watching my carbs and fats etc and I’m blown away that the nutritional labels aren’t pictured for Aldi foods. C’mon guys, let’s be better here, let’s aim to provide nutritional info and guidelines and labels. If someone is following strict eating guidelines or diets etc, how are they supposed to determine what they can and can’t eat /buy when you’re not providing the proper images and labels for the products? Please fix this and please do it asap. I’m so disappointed that I can’t see the nutritional information before adding these items to my cart. I’m not sure if this is just an Aldi thing or if this is for all stores as I pretty much only use Instacart for Aldi.
Ubereats ruins this app
Aug 18

pobreloba
This is probably the worse collaboration. I have no issue with instacart, whenever there is an issue it gets resolved quick meanwhile if your order food and it somehow gets delivered to a different location and you contact support it’ll take you with ubereats and they are the worse. I placed an order that I never received which I immediately made a complaint but I was unable to receive a refund due to lack of information even tho there’s a clear photo of where the food was dropped off plus I have cameras on my property and not once did someone go to deliver. Told I would be contacted within 7-10 days regarding the issue plus a refund but I never did get either or. I once again tried contacting support about it which they responding with “ I'm sorry to hear that your order from Sunny & Fine's Breakfast Burritos was delivered to the wrong location. I understand how frustrating this must be, especially since you reached out to us immediately after the issue occurred. We're sorry to hear there was an issue with your order.Unfortunately, because you contacted us more than 48 hours after placing your order, it cannot be adjusted. “ like seriously… not even after I sent proof of where it had been delivered plus the emails i received from Uber eats to continue the issue which led for it to say it no longer can receive emails?? It’s all just a scam. I waited days when I was told they would reach out and all for them to say they cannot help.
Ubereats ruins this app
Aug 18

pobreloba

This is probably the worse collaboration. I have no issue with instacart, whenever there is an issue it gets resolved quick meanwhile if your order food and it somehow gets delivered to a different location and you contact support it’ll take you with ubereats and they are the worse. I placed an order that I never received which I immediately made a complaint but I was unable to receive a refund due to lack of information even tho there’s a clear photo of where the food was dropped off plus I have cameras on my property and not once did someone go to deliver. Told I would be contacted within 7-10 days regarding the issue plus a refund but I never did get either or. I once again tried contacting support about it which they responding with “ I'm sorry to hear that your order from Sunny & Fine's Breakfast Burritos was delivered to the wrong location. I understand how frustrating this must be, especially since you reached out to us immediately after the issue occurred. We're sorry to hear there was an issue with your order.Unfortunately, because you contacted us more than 48 hours after placing your order, it cannot be adjusted. “ like seriously… not even after I sent proof of where it had been delivered plus the emails i received from Uber eats to continue the issue which led for it to say it no longer can receive emails?? It’s all just a scam. I waited days when I was told they would reach out and all for them to say they cannot help.
The App has Glitches
12/06/2023

Very Jake
It’s good to have an app to which one can order groceries online from and Instacart has that, however, there are some features in the app that are not working such as the ability to delete an address from one’s personal profile. The app has the delete option and the button once in account settings and at the personal information, however when tapping on edit next to a delivery address and then click on the delete option at that particular address, instead of the address being deleted an error message comes up in white on a black background saying, unable to delete this address at the current time and the glitch can be replicated. And the app is also not accessible in its layout and the company’s technicians do not complete the order via phone in lieu of the app when the app is not working properly. And they want to investigate it before fixing the problem. Caveat, you had better taken a foreign language class in high school. I would not recommend this service for your grandparents or elderly parents until Instacart cleans up their act with the app and the help they have working in their customer service department. If you do have to contact their customer service regarding issues with the app, be prepared to do a lot of yelling.
The App has Glitches
12/06/2023

Very Jake

It’s good to have an app to which one can order groceries online from and Instacart has that, however, there are some features in the app that are not working such as the ability to delete an address from one’s personal profile. The app has the delete option and the button once in account settings and at the personal information, however when tapping on edit next to a delivery address and then click on the delete option at that particular address, instead of the address being deleted an error message comes up in white on a black background saying, unable to delete this address at the current time and the glitch can be replicated. And the app is also not accessible in its layout and the company’s technicians do not complete the order via phone in lieu of the app when the app is not working properly. And they want to investigate it before fixing the problem. Caveat, you had better taken a foreign language class in high school. I would not recommend this service for your grandparents or elderly parents until Instacart cleans up their act with the app and the help they have working in their customer service department. If you do have to contact their customer service regarding issues with the app, be prepared to do a lot of yelling.

Getting fresh groceries delivered on your schedule means our app is always evolving. With this update, we've fixed a few underlying issues to give you the most seamless experience possible. Happy shopping! Bug fixes and performance improvements!

Version 8.93.0

22h ago

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