Itron Field Tools

Name: Itron Field Tools
Rating: 1.9 (43 reviews)
Author: Itron Inc.

Business

Free · Designed for iPad

43 Ratings
Ages

4+
Years
Category

Business
Developer

Itron Inc.
Language

EN
English
Size

63.4
MB

Field Tools ERT and Meter Configuration Accuracy for Reliable Data Collection FIELD TOOLS v2.11 - November 2025 Field Tools is an Itron app built on decades of programmable metering experience in the gas and water utility markets. Field Tools ensures Itron ERTs are configured correctly, allowing a utility to properly bill consumers and analyze meter data with a mobile or head-end system. Field Tools is designed to improve the efficiency of today’s field worker when installing, programming and checking Itron ERTs. Built on the Itron Mobile foundation, Field Tools enables the use of smartphones and tablets to perform various field tasks related to managing utility meter data collection hardware. Field Tools includes features such as: • Configuring device telemetry parameters • Configuring communication modes • Changing from mobile to network mode • Validating network configuration • Reading Tampers • Checking meter configurations • High Speed Firmware download on select devices • Extracting Interval Data • Intelis meter Valve Commands • Cellular Network Coverage Validation Flexibility Field Tools is designed to run on smartphones and tablets allowing a Utility to choose the best and most affordable device for each employee, and working alongside other apps reducing the number of mobile devices carried by a field worker. Connected The mobile field worker can synchronize new configurations throughout the day using any Internet connection (cellular, Wi-Fi, or Ethernet) from anywhere: at home, in the office, or in the field. Programming Field Tools connects to a designated head-end cloud server to retrieve customer-specific meter configurations needed to accurately program ERTs and meters in the field. Validation Field Tools provides the field worker and utility with the comfort and satisfaction that billing will be accurate. Network-Attach Field Tools enables a smooth transition of ERTs and meters from mobile to network modes, in addition to validating network attach information after an ERT or meter has associated with a network. Itron Wireless Communications Modules Field Tools uses the compact Itron Mobile Radio that uses Bluetooth® to connect to the Field Tools app on a variety of mobile devices. Itron radios support Wakeup and Bubble Up ERTs. Supported Itron Radios: IMR, IMR2, IMR-FT Supported ERTs: 40G/GB, 50W, 60W, 60WP, 100G, 100W, OpenWay Riva 500G, 500W and Intelis Gas meters, Gen5 500G, 500W and Intelis Gas meters, Cellular 500G and 500W ERT Modules, and Solar Battery Access Points (SBAP) Supported Feature Set: Read, Check, Program, Switch to Network mode, Switch to Mobile mode and more Itron continually works to add more ERTs and features to Field Tools. ABOUT ITRON Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure services to communities in more than 100 countries. Our portfolio of smart networks, software, services, meters and sensors helps our customers better manage electricity, gas and water resources for the people they serve. By working with our customers to ensure their success, we help improve the quality of life, ensure the safety and promote the well-being of millions of people around the globe. Itron is dedicated to creating a more resourceful world. Join us: www.itron.com. Itron® and OpenWay® are registered trademarks of Itron, Inc. All third-party trademarks are property of their respective owners and any usage herein does not suggest or imply any relationship between Itron and the third party unless expressly stated.

Ratings & Reviews

1.9

out of 5

43 Ratings

Delete and reinstall
Jan 6

Frustrated District Tech
Have to delete and reinstall the the app every 2 weeks or so. When you try to authenticate it will not allow you to do so until you delete the app and reinstall. VERY FRUSTRATING!! Especially when you use the app on a daily basis and it tells you that you have not used it in 2 weeks.
Delete and reinstall
Jan 6

Frustrated District Tech

Have to delete and reinstall the the app every 2 weeks or so. When you try to authenticate it will not allow you to do so until you delete the app and reinstall. VERY FRUSTRATING!! Especially when you use the app on a daily basis and it tells you that you have not used it in 2 weeks.
The latest thing for Itron gas and water endpoints
02/23/2023

The original AsaJay
As the product manager for Field Tools, of course I have to give it a five-star rating. This new app represents the realization of customer requests over the past several years to move our support onto smartphones. We have worked hard with Itron customers to build an app that is intuitive to use, easier to navigate and still performs the necessary functions needed in the field. Add to that the increased level of security customers demand these days and this new app becomes the go-to tool for use with Itron gas and water endpoints in North America. We are always interested in hearing from our customers so we can work to improve the app as it matures.
The latest thing for Itron gas and water endpoints
02/23/2023

The original AsaJay

As the product manager for Field Tools, of course I have to give it a five-star rating. This new app represents the realization of customer requests over the past several years to move our support onto smartphones. We have worked hard with Itron customers to build an app that is intuitive to use, easier to navigate and still performs the necessary functions needed in the field. Add to that the increased level of security customers demand these days and this new app becomes the go-to tool for use with Itron gas and water endpoints in North America. We are always interested in hearing from our customers so we can work to improve the app as it matures.
Works great
02/24/2023

I break things when I test!
I love the security components that are inherent to the app - it makes it easy to explain and display for security audits. The button sizes and locations work excellent for one-handed operations in the field too (iPhone). I also love that functions/use are nearly identical from WIN laptop app to iOS app.
Works great
02/24/2023

I break things when I test!

I love the security components that are inherent to the app - it makes it easy to explain and display for security audits. The button sizes and locations work excellent for one-handed operations in the field too (iPhone). I also love that functions/use are nearly identical from WIN laptop app to iOS app.
Better than FDM Tools
02/23/2023

apptoolsuser
Even though it does not have all the electric support yet, this new app from Itron us so much easier to use than their old FDM Tools product. The fact they’ve made an app for iPhones is awesome and makes my job easier.
Better than FDM Tools
02/23/2023

apptoolsuser

Even though it does not have all the electric support yet, this new app from Itron us so much easier to use than their old FDM Tools product. The fact they’ve made an app for iPhones is awesome and makes my job easier.

Field Tools now supports a high speed mode firmware download to Itron endpoints and meters having a compatible firmware version already installed. ■ Gen5 Cellular 500G and 500W (mobile mode and network mode) ■ Gen5 500G and 500W ■ Gen5 Intelis 250/425 ■ Riva Intelis 250/425 ■ Riva 500G and 500W Intelis ■ Solar Battery Access Point (SBAP) Test Mode Operations The Gen5 Intelis Gas Meter in network mode has been added to the list of devices that support the Test Mode feature. Mobile mode is scheduled for an upcoming release. Identify Endpoint A new setting has been added to the Home Screen, allowing users to enable or disable showing the "Identify Endpoint" card. The Identify Endpoint feature allows a field technician (or FSR) to query an endpoint to find out exactly what it is and what mode it is in.