I never had any problems with quick pass until this morning when I received a new email that I had to reset my password. Wouldn’t let me login without doing a reset. So I did, and now can only log into quick pass through a web browser and not through the app. App is now completely useless.

The app now shows previous visitors so you can reuse a previous registered visitor instead of reentering the information - Nice! If you live in a time zone that is + to location you want set the visitor access for - Example your in Europe and visitor access request for a property in America - you can’t set the date time any earlier the the time the device you are using thinks it is. A visitor request for 10:00 can’t be set if it is already 17:00 at your location - Not Good!

Please hire a UX designer!! We should be able to access history and easily re-add guests. Should be a setting to always be notified by your preferred method and not have to re-enter with every guest as it is a nice feature to know once a guest has been admitted through gate. Button placement and app navigation is not intuitive or user friendly.

This is a terrible app! Stuck with it from the HOA. If you need something that works well, allows for convenient access, and easy personal updates, keep looking. There must be a better product out there for your organization.