Camp Australia 12+

Needs a few added features

It would be great to see a few things added to make the app more user friendly:
1. Calendar syncing for iCal, Google calendar, etc;
2. Ability to see the full holiday program without having to go through to the booking screen; and
3. If there is ever other government vouchers like we had last year it would be handy to see the remaining balance of the voucher/credit.

Developer Response ,

Hi Ebonflow, thank you for your comment we truly value your feedback and are working on adding new features to the Parent Portal. Many thanks, Camp Australia Team

Needs more features.

When making bookings I am able to make multiple bookings for multiple children, when cancelling bookings I have to cancel each session individually.
How about adding a feature to make multiple cancellations?
Also I saw that my last payment was to be made a few days after the start of February, when I went to billing to make the payment (before the due date) I was told it was overdue… it seems that the payment date was changed, it’s not the first time that has happened.
No notifications from the app or emails telling me a payment is due…

Developer Response ,

Hi Earthbot, thank you for your feedback we appreciate your suggestions and are working on adding new features to the Parent Portal. In our latest update we have made it easier to cancel bookings and added functionality to make multiple bookings for multiple children. Please reach out to oshc@campaustralia.com.au if you are experiencing any issues with billing and our customer care team will be happy to help. Thanks, Camp Australia Team

Confusing

Hi Team,

I begging you please :

- please show “Done” after we made payment and do not show a button to make “PAY NOW” again. Just like optus app so easy to use, simple and clear. Optus app does not allowed us double pay not like camp aus app.

I keep pressing pay now until I mistakenly paid three times.

Now, I made a payment through app last night it says “request payment submitted” but this morning I got reminder overdue, I checked my bank camp aus hasn’t charged yet I made another payment through app again it says “request payment submitted” but nothing?!

- booking calendar : please keep the calendar history of bookings so we can track back.

Also, kinda useless to send a text reminding of how many bookings are made if there’s no date details.

- show us the nsw voucher remaining credit on the app.