Camp Australia 12+

Complete access – for parents

CampAustralia

    • Free

Screenshots

Description

Easy, hassle-free access to manage your Camp Australia account with bookings, billing, payments and more.

Key Features

• Multi-booking feature (book all your children at once) • Schedule booking option (book one term or the whole year with the click of a button) • Booking calendar overview • Quick Balance – view your account balance with one-touch • Quick payment management – update payment details, pay full or partial bills, complete access to payment methods • Update your child’s details (including school, medical requirements, immunisation, physical or behavioural needs, priority of access and more)

Complete Booking Control

• Before & After School Care Bookings
• Pupil Free Day Bookings
• Rocketeers Bookings
• Multi-booking feature
• Schedule booking option
• 2-touch booking amendment or cancellation
• Booking calendar overview
• Booking schedule overview

Billing made easy

• Quick Balance
• Upcoming charges overview
• Statement overview
• Full statement download
• Quick payment management
• Change default payment method

Keep in close contact

• Dial your service
• Dial Customer Care
• Email our friendly support

Complete account access

• Update your details
• Update your child’s details
• Add additional children
• Add additional contacts
• Update authorisations

Coming in 2021

• Offers and discounts
• Refer-a-friend rewards programs
• Photo Gallery

What’s New

Version 2.7.7

• Users will be required to upload Medical Management Plan documentation for children with medical conditions to make bookings
• Enhancement to the OSHC Casual sessions booking calendar for a better user experience
• Release bug fixes

Ratings and Reviews

2.6 out of 5
40 Ratings

40 Ratings

Ebonflow ,

Needs a few added features

It would be great to see a few things added to make the app more user friendly:
1. Calendar syncing for iCal, Google calendar, etc;
2. Ability to see the full holiday program without having to go through to the booking screen; and
3. If there is ever other government vouchers like we had last year it would be handy to see the remaining balance of the voucher/credit.

Developer Response ,

Hi Ebonflow, thank you for your comment we truly value your feedback and are working on adding new features to the Parent Portal. Many thanks, Camp Australia Team

Earthbot ,

Needs more features.

When making bookings I am able to make multiple bookings for multiple children, when cancelling bookings I have to cancel each session individually.
How about adding a feature to make multiple cancellations?
Also I saw that my last payment was to be made a few days after the start of February, when I went to billing to make the payment (before the due date) I was told it was overdue… it seems that the payment date was changed, it’s not the first time that has happened.
No notifications from the app or emails telling me a payment is due…

Developer Response ,

Hi Earthbot, thank you for your feedback we appreciate your suggestions and are working on adding new features to the Parent Portal. In our latest update we have made it easier to cancel bookings and added functionality to make multiple bookings for multiple children. Please reach out to oshc@campaustralia.com.au if you are experiencing any issues with billing and our customer care team will be happy to help. Thanks, Camp Australia Team

clusika ,

Confusing

Hi Team,

I begging you please :

- please show “Done” after we made payment and do not show a button to make “PAY NOW” again. Just like optus app so easy to use, simple and clear. Optus app does not allowed us double pay not like camp aus app.

I keep pressing pay now until I mistakenly paid three times.

Now, I made a payment through app last night it says “request payment submitted” but this morning I got reminder overdue, I checked my bank camp aus hasn’t charged yet I made another payment through app again it says “request payment submitted” but nothing?!

- booking calendar : please keep the calendar history of bookings so we can track back.

Also, kinda useless to send a text reminding of how many bookings are made if there’s no date details.

- show us the nsw voucher remaining credit on the app.

App Privacy

The developer, CampAustralia, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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