Imagine using your phone to securely prove who you are when you need to. No need to carry your wallet with you to get into a bar. Just you, your phone and the tap of a button. That’s Digital iD™ by Australia Post. Anyone living, studying or working in Australia can use it as proof of identity.
Use Digital iD™ to prove you’re over 18*, and for everyday tasks like collecting items from the Post Office. You can also use it online for redirecting mail, applying for a police check or opening a bank account with participating organisations and more.
It’s easy to start using Digital iD™ to prove who you are in person:
• Enter the details of two ID documents (including your passport or driver’s licence)
• Take your photo and verify it at a participating Post Office
If you’re 18 or older, you’ll also get a free Keypass that you can use to enter licensed venues or purchase alcohol.*
Find out more at DigitaliD.com or contact us at firstname.lastname@example.org with any comments or suggestions.
* Keypass in Digital iD™ is currently accepted in Victoria, Queensland, Tasmania, ACT and NT, and we’re working on it being accepted everywhere.
We’re really excited about this release, we’d love to hear your feedback.
* From today, eligible iOS 13 users with a recent Australian or New Zealand passport can get a photo ID and Keypass in Digital iD™ without visiting a Post Office.
* We’ve also added Dark Mode support for iOS 13 users.
* We’ve also fixed a few bugs and made some stability improvements.
* iOS 10 is no longer supported.
We’re always striving to make the app better, so let us know what you think. Find out more about Digital iD™ and send us feedback at www.digitalid.com/personal
Ratings and Reviews
Please have a saved login
Would really love to have a saved login so that I don't need to verify again and again Everytime I am changing to a new phone. Also, would love to be able to login into more than 1 device at the same time
Developer Response ,
Hi, When you're transferring your Digital iD to a new phone, make sure you backup your Digital iD app prior to transferring to your new phone, to avoid verify your documents again. Having a Digital iD allows you to use your verified information online and in person all from one device.
Waste of time
I downloaded the iOS app, verified documents at the post office, then started a police check. Police check could not be linked to the original documents I had verified! Went to the post office again to verify the same documents plus two more. Then the invitation to save my police check and 4 documents again would not link to the app and could not be saved. Deleted the app and used the “unique link” and the app wanted me to start from scratch a third time. I’m really frustrated, I don’t have time to go back and forth to the post office so many times. Why have the app if nothing links? Or warn the user they will have to do everything again anyway.
Developer Response ,
Hi, Sorry to hear that you have had a frustrating experience with Digital iD. So that we can understand the details of this issue, could you please contact us with some additional information at www.digitalid.com/help-support and hit the red 'share feedback' button towards the bottom of the page.
So the only way to purchase crypto currency is through identification through this app, and it’s so faulty that it completely fails to acknowledge valid ID. It’s so bad that it seems like it’s been done on purpose to prevent any Australian from purchasing crypto currency.
Edit: I did contact support and I was asked to “reach out to the issuing authority.” Sorry, but if my passport is valid and the name matches exactly my other details then the issue is not on my end. I have no way of resolving this when the app is at fault. The support team is of no assistance.
Developer Response ,
Hi, We are sorry to hear that you are having issues verifying your identification documents. Can you please contact our support team so we can help resolve this issue. Please contact us at www.digitalid.com/help-support and hit the red 'share feedback' button towards the bottom of the page
Up to six family members will be able to use this app with Family Sharing enabled.