Everyday Rewards 4+

and I abs

Wow ! So innovative, better than the invention of the post it note! I’m living this app! I can simply leave the house with nothing but my keys & my iphone. And no need to fumble around in my hand bag looking for different cards for this and that when I have this fantastic app containing all I need & does it all for me! The app also gives me peace of mind & makes me feel good too that I’m contributing to a cleaner healthier planet by participating in the “go paperless “ option, & receiving digital receipts instead. Which I must also highlight its convenience to have all my activity containing my history of every purchase & purchase receipts. I am excited to receive amazing offers, rewards, great deals, even freebies! I must emphasise that I totally feel like a valued customer! And I absolutely love this app! I would love to provide more feedback in the future so don’t hesitate to contact me. I am thoroughly impressed and absolutely satisfied. Great work! And I’m impressed with the continued improvements.

Developer Response ,

Hey Tammy, we're pleased to know that you're enjoying our App and thank you for taking the time to submit your five-star rating! Regards, The Everyday Rewards App Team.

Rubbish!

I have had to contact “help & support” 4 times over a 10 day period, only to revive no help or support! The app continuously crashes, there’s no workflow systems in place so the last operator can see or follow up on previous correspondence. They’re unable to find customers complaint/ concerns because they are unable to see last chat. The amount of time you have to sit in the app or call to contact rewards is ridiculous, just to claim missing points. I filled in 2 seperate claim forms for missing points only to find out from chatting to help and support that they couldn’t locate my forms. It’s just a waste of time and extremely time consuming process for the simplest of tasks. Flybuys have a great system where consumers can return to the retailer with receipt, within 7 days to scan your card and claim missing points on your shop. IT JUST MAKES SENSE- WOOLWORTHS REWARDS - You should take a page out of flybuys customer care book and learn from it! Also whilst I’m here I have extreme security concerns, especially with all the data breaches here in Australia providing ALL of my private/ personal details in a chat environment with overseas call centres only to be cut off each time! Who then has access to these details.. just to claim points or speak to an operator. You really need to pick up your game WOOLWORTHS REWARDS!!!!

Finally hitting the mark!

I’ve been using the Woolworths rewards app right since the start. It seemed a little sluggish with the first few iterations and very light on updates across the years, and then all of a sudden. Bam! Woolies finally invests some time and money into the app and have tweaked it to a level that I believe is highly functional, user friendly, responsive to the user in a timely manner and packed with features.
Being able to see all my offers in the one place and boost one or all, as well as track what is currently available is great. The added extras of targeted boost points is also a big draw card to ensure you check back regularly and the most out of your membership. More recently, the addition of the one scan store pay payment option is by far
THE biggest winner for me.
No more fumbling for your membership card (or if you’re like me, scan you digital card) and then having to pop out the wallet to find the keycard (or make a digital payment separately). It’s all in one. One QR scan before you even start, then put the phone/wallet away and when you’re done scanning, click pay and voila. Out pops your receipt (or direct to your phone if you love the environment) and you’re away. Saves so much time!
On the receipts, being able to track your receipts is great. I love this to track past purchases and specials etc.
Woolworths rewards app is finally on the money! Get on it.