Square Appointments

Name: Square Appointments
Rating: 4.8 (6207 reviews)
Author: Block, Inc.

Booking, Scheduling, Payments

Free

6.2K Ratings
Ages

4+
Years
Category

Business
Developer

Block, Inc.
Language

EN
+ 4 More
Size

795.5
MB

Square Appointments is an all-in-one solution for booking and scheduling appointments, sending reminders, and accepting payments. It has everything you need to run your business from anywhere: online booking that’s easy for you and your customers, a point of sale that tracks customer details, and a secure, fast payment system. There are three monthly plans: Free, Plus, and Premium, and each is on a per-location basis. Custom pricing is available for businesses that process over $250K in annual revenue. Get 24/7 online booking, automatic appointment reminders, seamless payment processing and no-show protection with Square Appointments for iPhone, iPad, and desktop. ► PRICING PLANS TO FIT YOUR BUSINESS Our Free plan gives you the basics to run your own business in a single location. If you need more advanced features for your growing team, our Plus or Premium plans provide more complex booking and staff management tools. Both our Plus and Premium plans include a 30-day free trial. There are no hidden fees and no card details required. Just enter a few basic details about your business. Change the plan or cancel at any time. ► LET CLIENTS BOOK 24/7 No website? No problem—Square Appointments includes a pre-built booking site, so your customers can book anytime, from anywhere. Easily manage and accept bookings from your iPhone or iPad. ► CHECK OUT CLIENTS SEAMLESSLY Accept payments, sell products, or send invoices easily, all from one app. Let customers have Square save their card on file for even faster checkout. ► REDUCE NO-SHOWS Set up automated appointment reminders, request prepayment or charge a cancellation fee for online booking. ► MANAGE AN ENTIRE TEAM EASILY Manage your whole team’s calendars, set their access and permissions, and see individual sales and appointment reports all from one place. ► GET TO KNOW YOUR CLIENTS Keep notes on all your clients so you can keep track of their preferences, appointment and sales history. This is more than just a calendar. Square Appointments is powerful appointment scheduling, a point of sale and payment processing—all in one place.

Ratings & Reviews

4.8

out of 5

6.2K Ratings

How did I ever operate without this
21/02/2022

Adamski Perth
This app has transformed the way I do business, and manage my many bookings each day. As a tradesmen offering repair services I often make 5-7 appointments per day. Square has enabled me to manage all of those bookings, and manage my invoicing right there on site, which has made debtor days a thing of the past. The booking process is smooth and simple, and customers always praise the fact they receive booking confirmations. The invoicing is seamless and the square reader is faultless. I run it all from an iPad and customers love the modern interaction. I would rate this app 10 stars if I could - absolutely love it!

Developer Response
Thanks for leaving us your feedback on the Square Appointments app! Happy to hear this has been helpful for your business.If you haven't already, feel free to join our Seller Comunity as well! It's a great place for all Square sellers to ask questions, share suggestions, make feature requests, and collaborate at sellercommunity.com.
How did I ever operate without this
21/02/2022

Adamski Perth

This app has transformed the way I do business, and manage my many bookings each day. As a tradesmen offering repair services I often make 5-7 appointments per day. Square has enabled me to manage all of those bookings, and manage my invoicing right there on site, which has made debtor days a thing of the past. The booking process is smooth and simple, and customers always praise the fact they receive booking confirmations. The invoicing is seamless and the square reader is faultless. I run it all from an iPad and customers love the modern interaction. I would rate this app 10 stars if I could - absolutely love it!
Developer Response 23/02/2022
Thanks for leaving us your feedback on the Square Appointments app! Happy to hear this has been helpful for your business.If you haven't already, feel free to join our Seller Comunity as well! It's a great place for all Square sellers to ask questions, share suggestions, make feature requests, and collaborate at sellercommunity.com.
Love it. Just one little bit of feedback
13/04/2021

cozaclark
There’s the option for recurring appointments on a timeline. Say every week, every four weeks, once a month and so forth. But... for example. I have a client that gets massages on the second Saturday of every month. I have to put them all in manually. Because sometimes it’s 4 weeks apart and sometimes it’s 5 weeks apart and if I were try and put it in for repeats every month it will repeat on the same date of every month which obviously lands on different days of the week/month. If that makes sense. So what would be super handy. Would be an option to select repeat dates rather than just a timeframe. Otherwise it’s sensational, I really can’t fault it. Square have created a sensational system! Thank you. 😊

Developer Response
Hi there, thank you for your insightful feedback! We will pass this on to the Appointment team for consideration 😊.
Love it. Just one little bit of feedback
13/04/2021

cozaclark

There’s the option for recurring appointments on a timeline. Say every week, every four weeks, once a month and so forth. But... for example. I have a client that gets massages on the second Saturday of every month. I have to put them all in manually. Because sometimes it’s 4 weeks apart and sometimes it’s 5 weeks apart and if I were try and put it in for repeats every month it will repeat on the same date of every month which obviously lands on different days of the week/month. If that makes sense. So what would be super handy. Would be an option to select repeat dates rather than just a timeframe. Otherwise it’s sensational, I really can’t fault it. Square have created a sensational system! Thank you. 😊
Developer Response 06/05/2021
Hi there, thank you for your insightful feedback! We will pass this on to the Appointment team for consideration 😊.
Beauty salon user
05/05/2021

Chloe Jade Gilbert
Beauty salon user - love the appointments app, especially as it’s free!Would be even better if my services were listed in their categories when clients are booking in online. Rather than one massive list of services as it’s quite confusing, overwhelming and messy looking.Also when rebooking your client you need to be able to see the calendar. At the moment you can’t so you just have to book them in and then change it once booked when you can see the availability. Again this feature is actually very important for repeat business and it’s not professional at all as you end up sending out text messages with incorrect appointment info.I hope this changes then you will be just as good as all your competitors.

Developer Response
Appreciate the feedback!
Beauty salon user
05/05/2021

Chloe Jade Gilbert

Beauty salon user - love the appointments app, especially as it’s free!Would be even better if my services were listed in their categories when clients are booking in online. Rather than one massive list of services as it’s quite confusing, overwhelming and messy looking.Also when rebooking your client you need to be able to see the calendar. At the moment you can’t so you just have to book them in and then change it once booked when you can see the availability. Again this feature is actually very important for repeat business and it’s not professional at all as you end up sending out text messages with incorrect appointment info.I hope this changes then you will be just as good as all your competitors.
Developer Response 06/05/2021
Appreciate the feedback!
More basic expected functionality missing why?
27/04/2021

Mug a bug
It’s a great wee app online booking page is good. I hope I’m correct in assuming ( as I’ve just started using this) booking recurring appointments are 100% automated and the biggie is the client has to approve their appointment in e.g in 12 months time say 4 days prior to the date I’ve set ? Hope that’s the case cause that’s priceless But here’s the let down, when adding the clients address it’s not predictable e.g. you have to type in the full address, even the state etc now that’s just a given on any other app I’ve tried that you type eg 2 Jones Street and the full address comes up this app is way behind It’s a shame I’d love an explanation? Not all small businesses have a fixed address! Tradies would love this but it lacks functionality

Developer Response
Thanks for the honest feedback - we'll pass this forward to our Appointments team for consideration!
More basic expected functionality missing why?
27/04/2021

Mug a bug

It’s a great wee app online booking page is good. I hope I’m correct in assuming ( as I’ve just started using this) booking recurring appointments are 100% automated and the biggie is the client has to approve their appointment in e.g in 12 months time say 4 days prior to the date I’ve set ? Hope that’s the case cause that’s priceless But here’s the let down, when adding the clients address it’s not predictable e.g. you have to type in the full address, even the state etc now that’s just a given on any other app I’ve tried that you type eg 2 Jones Street and the full address comes up this app is way behind It’s a shame I’d love an explanation? Not all small businesses have a fixed address! Tradies would love this but it lacks functionality
Developer Response 06/05/2021
Thanks for the honest feedback - we'll pass this forward to our Appointments team for consideration!

This update includes minor bug fixes and performance improvements. We update our apps regularly to make sure they’re at 100%, so we suggest turning on automatic updates on devices running Square Appointments. Thanks for selling with Square. Questions? We’re here to help: square.com/help.

Version 6.86.3

2 days ago

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
- Other Data