The concept for this app is good, but there are some short falls from the business owner’s side. I have quoted on a number of jobs but not received one job yet. The last one I requested a refund as the job offerer changed her mind and decided not to use anyone from the app and use a brick and mortar business. I heard nothing back from Oneflare. If you’re a new small business the costs of quotes soon add up with little or no return. I would prefer more characters to write my quote and sometimes feel my brief just doesn’t give enough detail to do me or what I offer justice. I am a personal trainer and I’d also like to see additional fields such as the age and gender of the person to see if they fall within the ranges I specialise in. I’m also guessing there may be people who quote for a job at a very low price to get the job, but this is undervaluing the industry. This could go across all industries. If the person asking for the quotes doesn’t fully understand what is involved and just wants a cheap job, they’ll get the cheapest and this can have a flow on effect , devaluing the industry. Oneflare needs to help the business owners as much as they help the people looking for jobs to be done.

I would have to say that on the surface it looks great but reality it’s no better than airtasker. Oneflare say that they don’t want people picking on price but the system is directed that way. I asked some of the many quotes I sent why I didn’t get it and try all cane down to price and reviews. You can’t get reviews unless you win quotes , you can’t win quotes unless you are cheapest with good reviews. A person that has no qualification but has an ABN and basic insurance can always undercut and win without any integrity. If someone takes a week to respond you loose your money because of the 3 day policy for refund. I’ve spent $150 and had $0 in return. I always try to call the person, send a text to get a response and they can still take a week or more. Fix the review policy, I have clients in my business that would leave a good review but don’t need Oneflare to do so. Fix the business qualification process so real businesses can only quote, not sham hobby want to be. I will be cancelling my subscription.

Hi, the feed back I’ve received from people looking for bookkeepers on this site has been, there is a certain number of bookkeepers on this site that under quote jobs and then say it takes more than double the time to do the job. I’m a fully qualified accountant who offers bookkeeping services and quote my normal hourly rate which is higher than $30… When and if I do get passed this initial contact and asked to quote the hours it will take me to do the job I’ve been told it’s usually half the time the other people are quoting, in the long run I actually work out cheaper and I’m fully qualified. It’s an insult to our profession and these cowboys are ripping people off.

I think the whole concept of Oneflare is great and when it works it’s worked for me it’s fantastic. The big issues I have is with the inflexibility and lack of good quality support when it comes to unresponsive customers and the different rules they make it virtually impossible to get your money/credit back. Every time I call to get help with such issues I wind up extremely frustrated (more than I have ever been before) with all the different reason why I can’t get a refund - It shouldn’t be that hard. Further, lately I have been paying $49 a month, so I can additional refund options. The sad thing is that there have not been that many good jobs to bid on, so I’m out of pocket as the credits only last a month. If they lasted 3 that would be fairer. I hope someone at Oneflare is listening, failing your customers. Honestly sometimes I have felt like your support people are specifically trained to give people the run around - I just feel ripped off!