This has to be the worst subscriber web site among major Australian media. I frequently have to enter my password three times to get into the paper, and if I go off to visit another web site, I have to start all over again. Navigation between pages is also very clunky, no better than standards a decade ago.

You have installed an advertisement on every reading page which cannot be removed which effectively steals 20% of my reading pane. It is extremely provocative and annoying especially when it cannot be removed or scrolled past and even more annoying when it flashes while I am trying to read an article. You preach that we should read traditional media, but these money grabbing tactics only force people onto social media.You have not addressed my complaint that the permanent advertisement on the bottom of the reading page can not be scrolled past or away, it is permanent and very annoying when it flashes or scrolls while I am trying to read an article. It can occasionally be closed but the box remains which is better than the flashing/scrolling. The fact remains that my reading pane has been reduced by about 20% which is completely unethical. But ethics have long been a casualty of big business profits….. haven’t they?My rating of your app remains the same, and I am spreading the word.Paul Holbrook

I got fed up with missed hard copy deliveries but do miss being able to pick up the paper and keep bits that I wanted to read later. I find the app very difficult to negotiate - and the pages and pages of ads are more annoying online than in the hard copy. Wish I could delete them from the start.

I’ve given it a few weeks now but I’m sad to say that this new version of the app is a backward step. Despite having closed all background apps and often rebooting my iPad, it is painfully slow to load and I’m on a good, fast connection. It usually takes three or four tries before it loads which is frustrating. I could read the old version without having to resort to zooming in, now I have to zoom in on every page as the image is so small. I’ll be going back to reading it on the web.