JB Hi-Fi Mobile 4+

Making it easier

Telstra Corporation Ltd

    • Free

Screenshots

Description

The JB Hi-Fi Mobile app, powered by Telstra, is the easiest way to manage your JB Hi-Fi Mobile services in one place. You can find information about your usage, payments and support.

Access helpful features with JB Hi-Fi Mobile app, including:
• Sign in securely with two-step verification
• View and manage your Pre-Paid SIM, Upfront Mobile and Upfront Mobile Broadband services
• Take your service overseas with International Roaming and Day Passes
• Filter scam text messages
• ‘Message us’ to contact a dedicated team of JB Hi-Fi Mobile experts for help and support
• Make payments securely, change payment methods, set up auto payments, request payment extensions and view current and past payments
• Update contact details in your ‘Profile’
• Track Telstra network outages
• 5G network access on eligible plans
• Pre-Paid SIM customers can recharge quickly, buy more data, check payment balance, track usage and recharge history

If you’re new here, simply download the app and sign in with the username you created when you registered your JB Hi-Fi Mobile service – then you’re good to go!

What’s New

Version 5.0.75922

Pre-Paid recharge made easy
Browse available recharges and top up a Pre-Paid service in JB Hi-Fi Mobile.

Ratings and Reviews

4.0 out of 5
276 Ratings

276 Ratings

Kenny Tetsuya ,

App is easy to use

The support team is nice and responsive

JRJBtel ,

Telstra & HB HiFi

I am trying to update my credit card on the app and cannot find anywhere to do it. It is very frustrating not being able to see all our Telstra services together. Also frustrating that Telstra cannot get their act together and issue ONE bill instead of multiple payments being required!

dreem cacher ,

So frustrating!!

Every time I go to login, my password doesn’t work, even after I confirm it from using the website. Then when I try to recover my password it doesn’t send! I tried this many times even a different account but nothing works!

App Privacy

The developer, Telstra Corporation Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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