My Boost Mobile 4+

For everyone who is complaining about the data bar not showing progress, I have a solution. When your in the app and on the Home Screen you need to turn off your wifi and enable your mobile data (if you haven’t already) and the bar should reload and show up. Once your done looking or whatever just turn your wifi back on and exit the app. This seemed to work just fine for me but it is a bit annoying when I’m at home and I want to check my balance and I have to turn off my wifi just to check it. But overall the app is fine if your just using it to check your usage and days, but for anything other than that the app falls behind. Overall the UI is nice but you need to fix a lot of things and make the app more in-app friendly, as a lot of buttons just take you to their website instead of it happening inside the app.

Thanks a ton for sharing this helpful tip! It's awesome of you to figure out a workaround for the data bar issue. We really appreciate your effort in making the app experience smoother. 😊 If you ever have more insights or suggestions, feel free to let us know. We're here to make things better for everyone.

The Boost Mobile app is fantastic. It allows me to conveniently monitor my data usage and plan expiry. My only concern is the data usage section under 'More with Your Mobile,' as it takes a bit of time to update. However, I appreciate that the data usage on the summary and balance tabs updates in real-time. It would be a nice addition to have a data widget for my iphone's home screen. I've had excellent general coverage with no dropouts. It would be even better if their plans matched Belong in terms of price and data allowances, but I understand that may be influenced by Telstra.

Hi Markus, Thank you for your positive feedback and valuable suggestions! We're glad to hear you find the Boost Mobile app useful. We appreciate your insights, including the suggestion for a data widget, and we're continually working to enhance our services based on customer feedback.

If I could rate Boost Mobile with zero stars, I would. Their recharge process is impossible. Regardless of whether I download the app, update the app, delete and reinstall the app, try a website browser, clear my browser caches and cookies or dial #111# from my mobile device, the same error messages appear. ‘Something went wrong, try again later.’ After reaching out for help on their website and having one of their robots ‘Kris Ann May’ ask me for my full name and date of birth (details which have never been provided to Boost, as I have a prepaid SIM) and telling me that I need to reset my device’s ‘Access Point Name’… I’ve had enough. Boost, you are a phone company whose ONE JOB is to provide your customers with solutions so that they can use their mobile device. And you’ve failed. You’ve failed at your one job. Please save your robotic, generic response that all these reviews saying the same thing get. I can only hope that a real human being with the power to change something reads this, and cares enough to actually do something about this.

Hi there, We sincerely apologize for the frustration you've experienced with our recharge process. This is not the service we aim to provide. Please email us at info@boost.com.au with your details, and our team will investigate and address this issue promptly. We appreciate your patience and understand your concerns. Thank you for bringing this to our attention. Sincerely, The Boost Mobile Team