Belong 4+

Wish Belong spent just as much money on their products and services than they did with their irrelevant TV ads.

I downloaded this app for two primary reasons to: check usage; and contact customer service. Yet when I’m redirected by customer service back to the app, the app says to check an online account and wait for an SMS. If anyone with some sense reviewed this, they would discover that Belong is just making the existing customer go in circles.

What happens when it’s been over 20 business days waiting for an SMS to simply tell me if my internet is connected to my new place?? The answer is NOTHING. They have more information to sign up and dreadfully nothing for their existing loyal customers. USELESS app.

I have moved my whole family and friends to Belong (AU) since I first heard about the Company some years ago. Was I nervous about their App? No way because their website interface is user-friendly I knew their app would make a great bi-product. Telecommunication reviews are filled with frustrating people who just want an easy fix when often they often don’t understand the communication technology protocols. I love the simplicity this app provides, the dashboard (landing page) shows the relevant information of all your connected services and the remaining four actions are at the bottom of the app. I love the font, the support request’s chat conversation area. The Telstra network Belong offers is questionable (at times). I use to be with Boost mobile AU (also prepaid which boasted access to the very wide and reliable Telstra network) and my phone never had to go looking for reception - what I later discovered is that not all retail vendors have the same network access arrangements in their agreements with Service providers. My phone had a major update recently which could also be the cause because technology needs to keep up with other technology; there are so many variables, human comprehension being the most problematic of them all! I highly recommend this app it’s very easy to use and services all your needs if you understand what it is you want to do 😉

I was apprehensive when i first moved to Belong over 2 years ago. I do not change providers without careful thought and research. Must say I am happier with this carrier than any other I have ever been with. The data is huge and rolls over so u.can bank a bucketload. Share ur data to ur friends on Belong. Great coverage and speedy internet as it uses the Telstra network. U can use the sim in any Telstra locked phone. Unlimited calls and texts within Australia. You can downgrade to a cheaper plan on a month by month basis if need to, with less data but still unlimited calls and texts, and still keep ur data bank. Im currently on the $10 per month plan as i have over 100 gig of data in my bank. Another bonus, if u dont have enough funds in ur bank when ur payment is due, Belong keeps tryi g for 7 days witthout any interruption to ur service. The app has left a little to be desired as its a bit slow and needs more features, and customer service was a headache on the one occasion ive needed it. But the positives far outweigh the negatives and i recommend Belong to all my friends.