QLD Rego Check 4+

App is good for checking registrations but only gives you 1 option for payment credit card, a surcharge applies to payments. I would have had to pay over $4 in surcharge😡😡❌

Hello there. Thank you for taking the time to provide us with your feedback. The app functionality only provides for directing to the TMR Online Services site. Payments online through the TMR site can only be made by credit card. To avoid any credit card surcharge fees, you may make your registration renewal payment by Bpay using the details provided in your registration renewal notice. Thanks. LW

FYI the searches only work if you are on the latest version. If an update comes out searches fail immediately and there is no notification that the reason no results were found is because you are not on the latest version.

Developer FYI you should make a pop-up saying the user needs to update before the app will work.

[EDIT: 18/07/2024] Thank you for updating your review. We have plans to do exactly as you have suggested and tailor our messaging within the app when a search can't be completed. We are required to do an annual security update within the app, which occurs around this time of year. Once again, our apologies for the issues you've experienced. AK.

[ORIGINAL REPLY] We apologise for the Hi there. Please accept our apologies for the delayed reply. We're sorry to hear you're having issues with the app recently. Are you able to please advise the details of your iPhone / iPad and also what version of iOS you're using? Also, could you possibly try uninstalling / reinstalling the app to see if that helps to resolve the issue for you? If you need assistance, our support team can also be contacted via mobileapps@tmr.qld.gov.au. Thanks. AK.

This app is very handy for making sure vehicles are registered. I did have some issues when the app would come back “no results found” but that was my mistake. I had mobile data turned off. TMR were very helpful with my concerns and we finally got to the bottom of the problem. Oops. Highly recommend this app.

Hi there. [UPDATED] So glad the issue got sorted for you! AK
We're sorry you experienced issues when searching in the app. We had a planned IT system release on Friday night and monthly maintenance on Sunday night which may have affected searches. Please try searching again and if you still get the 'No results' message, please email our support team (mobileapps@tmr.qld.gov.au). We'd welcome the chance to investigate for you. Thanks, AK