What’s New

Version 5.25.0

Bug Fixes and Stability Improvements

Ratings and Reviews

1.7 out of 5
423 Ratings

423 Ratings

CarlalraC ,

Pretty useless

It allows you to access basic details for your flight (that you booked online pre-app), but try and add or modify anything via the app and all it does is circle around on itself. Click to add entertainment. Causes Safari to open on the Jetstar FAQ Help page (for what purpose?). Go back to Jetstar app. Spinning orange circle of doom suggesting processing is occurring. Wait quite awhile, nothing happens, X out to try again, same thing happens. Give up. Try the “preorder your meals” function. Sends me straight back to Safari FAQ, I return myself to the app and it’s all spinning circle of doom again.
Give up, think “ok I’ll try via the normal Jetstar website”. That doesn’t let me log in coz I’m already logged in on the app!!
This app doesn’t work. Are any developers doing anything to fix this?

ctnsin ,

Connection error bug

Generally an ok app however, every time I add on baggage and pay for it via Poli through the app a connection error comes up just after submitting payment. This then freezes the app and you can only relaunch it to continue using it. The problem is the payment actually does go through and luckily I checked and got a banking email notification otherwise I would assume it has not been processed. Login info back into the app the baggage allowance is indeed updated despite the error message! Has happened multiple times! Very frustrating and surely a quick bug fix!

Eddie182 ,

App has so many issues and basically useless

I have to add to the chorus of poor reviews for this app, I don’t like leaving negative reviews but have no choice.
Every time I go to use this app it never works. I can’t log in to my account, have changed password and tried problem solving but yet it continues to fail. When I go to add my flight booking to keep an eye on it, it deletes it and I have to redo it each time. I don’t fly that often, but very nervous come May for our family holiday that it won’t work and I will have issues at airport.
Developers of this app, you seriously need to read many of these poor reviews and actually try and fix these issues fast!!


Jetstar Airways
87.2 MB

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.


English, Japanese

Age Rating
Rated 4+
© 2015 Jetstar Airways Pty Ltd


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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