Everything you need to check in and fly – In your pocket! Check everybody in, know where to go at the airport, see your flight status and get live updates, all from your Jetstar app.

Get ready to travel and sail through check in
* Easy check in and details of your gate – Updated if it changes
* Mobile boarding pass to skip the queues
* Flight status and delay^ updates
* What to do next – Get prompts to guide you through each step

Search for the cheapest flight
* Browse live flights and hot fares - And make a quick booking
* Switch around dates and times to find the best deal
* See recent searches to compare multiple journeys
* Sort by price, take off and landing times or duration

Book your journey and add your favourite extras
* Add a Jetstar bundle to get a heap of extra value
* Pick just the things you want – Add baggage and choose your favourite seat
* Upgrade to business class (When available)
* Anytime access to your upcoming trips

What’s New

Version 5.35.1

Upgrade on member login to improve on response for logins, registration and profile update.

Ratings and Reviews

1.7 out of 5
696 Ratings

696 Ratings

CarlalraC ,

Pretty useless

It allows you to access basic details for your flight (that you booked online pre-app), but try and add or modify anything via the app and all it does is circle around on itself. Click to add entertainment. Causes Safari to open on the Jetstar FAQ Help page (for what purpose?). Go back to Jetstar app. Spinning orange circle of doom suggesting processing is occurring. Wait quite awhile, nothing happens, X out to try again, same thing happens. Give up. Try the “preorder your meals” function. Sends me straight back to Safari FAQ, I return myself to the app and it’s all spinning circle of doom again.
Give up, think “ok I’ll try via the normal Jetstar website”. That doesn’t let me log in coz I’m already logged in on the app!!
This app doesn’t work. Are any developers doing anything to fix this?

ctnsin ,

Connection error bug

Generally an ok app however, every time I add on baggage and pay for it via Poli through the app a connection error comes up just after submitting payment. This then freezes the app and you can only relaunch it to continue using it. The problem is the payment actually does go through and luckily I checked and got a banking email notification otherwise I would assume it has not been processed. Login info back into the app the baggage allowance is indeed updated despite the error message! Has happened multiple times! Very frustrating and surely a quick bug fix!

Eddie182 ,

App has so many issues and basically useless

I have to add to the chorus of poor reviews for this app, I don’t like leaving negative reviews but have no choice.
Every time I go to use this app it never works. I can’t log in to my account, have changed password and tried problem solving but yet it continues to fail. When I go to add my flight booking to keep an eye on it, it deletes it and I have to redo it each time. I don’t fly that often, but very nervous come May for our family holiday that it won’t work and I will have issues at airport.
Developers of this app, you seriously need to read many of these poor reviews and actually try and fix these issues fast!!

App Privacy

The developer, Jetstar Airways Pty Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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