Mable 4+

Crashes

App keeps crashing on me. Sometimes it works, other times it doesn’t. I’ve missed out on some work because of this. Client had messaged me but I didn’t receive it. They even told me the app stops working for them too & have to uninstall & install again. I have to uninstall then install again, it’s the only way it starts to work again. Please fix this glitch as it’s just annoying having to delete & install each time it stops working!

Great 👍

App is great! reason I gave it a 4/5 stars is because of a few things. First it doesn’t support Face ID so I have to manually login in everytime I open the app which is annoying by especially when you’re getting a notification about a job you’re wanted to apply for but it takes so long to login that when you finally get into the app there’s already 5-10 applications to said job making your chances of getting the job unlike successful.

Lately it has been logging me out every time I close the app and when opening it it tells me “access denied” but then I enter my login and I’m in🤷🏻‍♀️

Another thing is the billing/invoices tab. Support workers should be able to have access to edit and or delete/cancel invoices after they’ve been submitted and/or sent for payment. Because we are human and sometimes mistakes happen and need to amend an invoice but can’t unless Mable does it from their end manually which if it’s during the weekend no one is able to help you until Mon because they don’t work in the weekend.

Would be nice for these to be considered for a better app experience moving forward for users. Especially support workers.

Other than those things I find using the app pretty easy even a non tech savvy person can navigate without any issues.

Not accessible needs a lot of work done on it

Hello.
My name is Philip Chalker. I am totally blind and don’t like using this app at all.
The app developers have been approached so many times regarding this, or the companies been notified, but there has been no satisfactory changes for people who use screen readers.
This app is too cluttered, meaning too much information all over the app which takes a long time for a screen reader to read what it needs to read, or too much information that we don’t need to hear. This is not a website. this is an application short, easy and sweet it needs to be
I have also came across a lot of issues where the calendar needs to be a pop-up menu. Some of these need to be pop-up menus, not how the calendar and all that is written at the present moment.
Do you let everybody know that you can now do a screen recording if you come across any issues with this app share with Mable, even though they will not listen
This app needs to be removed from the Apple Store until I can get there act together and really fix it up and work out the difference between an application and a website and remove all the ads that do not need to be on there. If people want to read the ads this can go on the website itself.

Developer Response ,

Hi Philip. We apologise for any inconvenience you've experienced with the Mable app. We understand your frustration and are committed to improving accessibility and usability. Your feedback is valuable, and we've forwarded it to our product team for further investigation and enhancement.