Absolutely loved the experience I had when opening and onboarding through this app, actually made signing up for a new banking service somewhat exciting! Multiple really cool features, really sleek& clear and easy to use which is a step up from other awful banking apps I have used in the past. Especially love the in-app self service features and personalised analytics/spending.Definitely recommend- 5 stars!

The banking application has impressive features designed to enhance user experience. It offers real-time transaction notifications, allowing users to easily keep track of all money flowing in and out of their accounts, which ensures they stay informed about their financial activities.Users can also create multiple accounts within the app, each accompanied by its own dedicated card. This feature is particularly beneficial for managing finances, as it enables individuals to maintain a separate account specifically for bills, making budgeting easier and more organised.Additionally, the app supports seamless payment options through BPay and OSKO (PayID). This functionality allows for quick and efficient payments, ensuring that users can transfer funds or pay bills promptly and securely, without the inconvenience of traditional payment methods. Overall, this banking app simplifies financial management while providing users with the tools to stay on top of their finances.

App is great and easy to use. You can easily create accounts via the app, as well as add cards to Apple wallet (Apple pay) and activate your physical cards. There’s just one thing that’s rather annoying. After logging into the app and then you close it (not force closing it, just going to home or another app), after some time the app will log you out in the background. This is fine, this is expected and needed for a banking app. However the annoying thing is that, when this happens, the next time you open the app (you’re already logged out) you will get a prompt telling you you’ve been logged out. You have to dismiss this prompt before you can click login again. This is fine if you opened the app again right after you were logged out, but it’s really annoying if the last time I used the app was in the morning and I get this later that day (in the afternoon or even at night). You’d expect the app to have dismissed that message since it has elapsed for so long. So what this means is that every time I need to login to the app I have to: open app > dismiss prompt > tap login. The dismissing of the prompt is redundant. It might seem minor but if this happens every time I need to login, it gets annoying really fast. Other than this, love the app hence why 4/5 stars.

It just took me two days and 6 phone calls to get my last $40 out of the account via the app. It seems feature poor and the error messages have no detail to them. I used ME bank for a number of years as main bank, but stopped because they were missing lots of features (from memory they were slow to take up PayID and the ability to download data for doing tax returns was substandard at the time). One of my accounts got migrated to Me Go, the other Me Bank donated the money to charity (?). The last transaction was in June 2022, this occurred in October 2023 apparently. Very generous of them, especially when they gush about money *they* have donated to charities as part of their marketing push, to try and differentiate themselves from “the big four”. Worst banking experience trying to transfer money out and close account, with the final customer support person contradicting what is been told twice earlier (she was correct, and this resolved issue).