myBOQ 4+

As a recent convert to the barefoot investor methodology, I was hunting around for a high interest rate, zero fee, no fuss account and came across the Bank Of Queensland accounts. There are two types, one for under 35s, and one for over 35s. You can have up to 10 accounts, all getting the same high interest rate, as of today 4.85%. As one of the 10, can also have ,everyday’ accounts with a physical Visa debit card, which (I think) attracts no interest. They were also quick to set up.
The app is really handy and easy to use. It even has a pre-login screen where you can tap to open the app to quickly see the balance of one preferred account. This is a handy way to make sure in a few seconds that you have funds in your ‘splurge’ account before buying anything while out shopping in real life, using the account’s visa debit card.
I have been using BOQ for about two months, and can’t fault it. I had a few questions while setting up the accounts, and had real time, immediate access to a person over the chat function.
The only possible sticking point is that they don’t have a great deal of branches. If in-person banking is your preferred approach, you may want to look elsewhere.

Hi hrhedheuhsdhsuhd,
We appreciate you taking the time to leave a review. We're so happy to hear your enjoying the app and our services! Thanks, Jessie

A superior app experience is something I have been looking for in a bank for a long time
Can I just say WOW! I accidentally came across the new BOQ app on App Store and never considered the BoQ - I signed up and throughly impressed I’ve already moved Over everything
2% savings rate! Round ups! Merchant logos and insights! Push notifications! Clean and easy to read and instant Apple Pay - Ecellent work BOQ!
My only criticism is this - in this age of globalisation I wish more banks offered $0 fees on foreign transactions and travelling incentives - if BOQ offered this they would really be giving the big 4 and ING a run for their money as all 5 can’t seem to get the app experience right! Thanks BOQ happy new customer

We’re over to the moon to hear you’ve made the switch to myBOQ and that you’re loving our app! Giving you access to features to help you get in control of your finances is important to us and we’re always working to improve the online experience for our customers. Thanks for taking the time to share your feedback, it all helps us build a fantastic customer experience. Thanks, Steve.

Update another month and a bit later - transferred my money out and closed myBOQ accounts. Terrible, terrible, terrible app. The CEO & head of technology should resign in disgrace, shareholders should be asking some serious questions.

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Brand new boq customer 1 One month later review… and I have to say this app is so frustrating to use, the UI is TERRIBLE, the app is so slow to use it’s a joke & fails to load half the time if you aren’t on a wifi network. Features such as in App chat are so badly implemented it’s laughable, goal trackers for savers that don’t take into account the initial deposit when calculating how long left to reach the goal, a round up feature that isn’t configurable and won’t round up if the purchase is a whole dollar amount, a logo feature that only shows major retailers logos has no option to upload a photo or provide details for the boq team to update the logo for a non major retailer. Is the 3% saving rate worth the frustrating and sub par experience…. Management need to pull their finger out and roll out some fixes and enhancements ASAP - other banking apps out there like UP and CBA provider a much nicer experience and leave this app in the dust.

Hi, we sincerely appreciate the time you have taken to provide your feedback. We acknowledge that your experience has not been the best in the first month and thank you for letting us know what errors you have come across. Our team are always looking for ways to improve our app and are looking forward to providing app updates to rectify the issues you have experienced. Thanks, Arling.