Do more with your money, anytime, anywhere, with the RemServ app.
Link to your RemServ Online account and you can lodge claims, view transactions, manage your benefits, and track your spending easily – like it should be.
* LODGE YOUR CLAIMS - Claim for any eligible benefit anywhere, anytime, with ease – just snap, claim and go
* VIEW YOUR TRANSACTIONS - See your full transaction history and easily filter by benefit or date range
* TRACK YOUR CAP - Stay on top of how much you’ve spent and how much you have to spend at a glance with our cap tracker.
* UPDATE YOUR DETAILS - Change your email, phone number or residential address
* ACCESS ALL YOUR REMSERV ACCOUNTS – Switch between accounts easily
* MANAGE YOUR REMSERV WALLET – View real-time Wallet balance and transaction information for your Meal Entertainment and Salary Packaging card
THINGS YOU NEED TO KNOW
This app is for RemServ customers only. To use the RemServ app, you must have an active online account with us.
We’ve updated the app to address some bugs and errors. This includes the first group of fixes to reduce crashes from claims submissions and login request. Look out for more fixes to improve your app experience.
Ratings and Reviews
So easy to claim
I have been so very impressed with the ease of claiming through the RemServ app. Previously my salary sacrifice dollars for years just accumulated and I claimed only intermittently when I had time to rearrange my receipts and scan etc. Now I can simply photograph on my phone as the relevant bill arrives and the receipt - be it fuel receipts or electricity or phone bills, so easy and so instant. I know I’ll quickly catchup and plan to recommence maximum salary sacrifice again. Very grateful to my friend who described the app and got me started.
Excellent for novated lease claims but...
I have been using this app for approximately 2 years for my novated lease. After the initial hiccoughs with correct RemServ ID (it defaults to your Salary Sacrifice one not a novated lease and two separate IDs...!) it works fantastically for viewing current (up to the minute) balances and for making easy claims through mobile phone photo of invoices. Payments are typically then reimbursed within a couple of business days.
If only this functionality applied to my new salary sacrifice items such as professional memberships (for union fees etc). Unfortunately my documents for claims will all need to be scanned and emailed across for actioning, delaying the whole reimbursement timing. This is disappointing because the lease claims are so quick and easy to use...
Hopefully, this functionality can be incorporated quickly into the current interface as I plan to remain a customer and would appreciate the simplification of claiming all benefits.
What have you done to the app! Before I could just log onto the novated lease tab using my user ID and password, load up the receipt and bingo! Now you have to add an account for receipts related to a novated lease, won’t accept your usual user ID or password- 4 goes later I gave up! Now I am just going to email the receipt and be done with it!
Developer Response ,
Hi, we’re sorry to hear that you’re having issues lodging claims for your Novated Lease. We’ve let the app team know about this bug so they can look into the issue. Thanks, Alexandra
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Remuneration Services (Qld) Pty Ltd
- 171.8 MB
- Requires iOS 10.3 or later.
- Requires iPadOS 10.3 or later.
- iPod touch
- Requires iOS 10.3 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- © 2023 McMillan Shakespeare Limited
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