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We’re making it quick and easy for you to get things done with the Victorian government.
Access more than 80 government services including car and boat registration, Ambulance Victoria memberships, Working with Children Checks, solar rebates, fishing licences and much more. You also need to use the Service Victoria app for QR code check-ins across Victoria.
Tell us what you think: https://service.vic.gov.au/contact/send-us-a-message

What’s New

Version 1.18.0

This update brings you improved app performance and small changes based on customer feedback.

Ratings and Reviews

2.7 out of 5
2.2K Ratings

2.2K Ratings

the2skibears ,

App needs to allow for poor network availability

I have had several instances where I was trying to check-in but it failed due to poor or no network connection. Given the increased use of the check-in component it would be useful if it used a store-and-forward approach when a satisfactory network connection cannot be established. The stored data can be forwarded once a stable network connection can be established. This has to be better than losing valuable check-in information.

I also agree with previous comments regarding storing of frequent companion details as per the check-in apps for NSW and ACT. The app could also do with a check-out capability same as NSW app as this must provide more useful information to the content tracers.

A soulless husk ,

Extremely Cursed

If you have ever felt like two fully functional retinas is two too many, but lacked sufficient motivation to plunge a screwdriver deep enough into each socket to destroy both your vision and the parts of your brain responsible for processing bureaucracy, this is the app for you! If you loathe the thought of enjoying a simple cup of tea served by relaxed, happy staff with proof of your vaccination status, enjoy! Any attempt to link your vaccination certificate to this app will leave you trapped in a mindless, endless loop of signing in and out of your Medicare and myGov accounts as your drink and desire to participate in society grow cold. You might wonder if this grossly over-complicated system of verification that relies on English literacy, computer literacy, and the psychological fortitude of the winter soldier is ableist, racist and classist, or just infuriating. “All of the above,” you murmur, absent-mindedly cleaning your screwdriver. “All of the above.” This app may not efficiently verify vaccination, but it will quickly and efficiently drain your time and will to live. Check in part works fine though.

Codsy the fisherman ,

Add vax status for other people

Need to add ability to show vax status for other people who are checked in with the app in addition to the main person checking in.

*** I have now had a response that the Service Victoria app is working with the Commonwealth to update the app to cater for the deficiency above. This is poor form. NSW has this all sorted on the Service NSW app. This is a poor excuse on behalf of the Service Victoria app. Having states operating like silos is a lack of can do attitude. Service Victoria app consult with Service NSW app and share between yourselves how to get a solution! Service Victoria app it just makes you look incompetent trying to be better than NSW. Just don’t be afraid to ask the question to Service NSW app and work together to find the common goal. This sort of attitude is what the Victorian and Australian population have found frustrating during the pandemic***

Developer Response ,

Hi Codsy, you can now add the COVID-19 digital certificates of other people on your Medicare account to your Service Victoria app. Update your app to get this new function. It’s another easy way to show the vaccination status of your family or other dependants you care for when you check in. More at https://go.vic.gov.au/01UEqB

App Privacy

The developer, Victorian Government, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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