Poparide

Name: Poparide
Rating: 4.8 (24476 reviews)
Author: HitchPlanet Online

#1 Carpool App in Canada

Only for iPhone

Free · Designed for iPhone

24K Ratings
Ages

4+
Years
Category

Travel
Developer

HitchPlanet Online
Language

EN
+ 1 More
Size

99.5
MB

iPhone

Poparide makes city-to-city carpooling in Canada easy, safe, affordable and fun. Join two million members sharing rides across the country. Whether you’re a driver or a passenger, connect with people going the same way and choose who you travel with based on profiles, star ratings and mutual connections. It’s a simple way to save money, reduce your carbon footprint and meet great people along the way. Why carpool with Poparide? • Sign up for free as a driver or a passenger • Share driving costs and save on travel • Travel with verified members rated by the community • Book and pay online - no awkward cash exchanges • Make your commute more social (and sustainable) • Help reduce traffic and emissions across Canada Poparide is proudly made in Canada, and we acknowledge that Poparide operates on the traditional, ancestral and unceded territories of the Musqueam, Squamish, and Tsleil-Waututh Nations.

Ratings & Reviews

4.8

out of 5

24K Ratings

Easy app, fees are too high (drivers perspective)
2019-01-06

Art and math
I’ve driven with this app, and it’s great for coordinating rides (much easier than posting boards), and it’s nice too see profiles. Showing the map is a nice touch, although it’s just an automatic map and you can’t change the route. The fees seem pretty high though. App fees are ~15%, which goes directly to the app developers for a fairly simple app (with no insurance or guarantees like Airbnb). People using the app are price conscious and I think this is unreasonably high, especially when they charge the fees on each portion of a round trip.

Developer Response
Heya, thanks for giving us feedback on the app. Our 15% fee is needed to help cover high fees charged to us by credit card companies, and to support the business and make improvements to our the app.If a ride falls through, you can get in touch with us through our support channel so we can help you find another means of transportation, and please note that in Canada you are covered by your regular insurance when carpooling, as it's not considered a commercial activity.You can find more information on insurance in our help centre at https://support.poparide.com/hc/en-us/articles/231453908-What-insurance-do-I-need-for-carpooling-
Easy app, fees are too high (drivers perspective)
2019-01-06

Art and math

I’ve driven with this app, and it’s great for coordinating rides (much easier than posting boards), and it’s nice too see profiles. Showing the map is a nice touch, although it’s just an automatic map and you can’t change the route. The fees seem pretty high though. App fees are ~15%, which goes directly to the app developers for a fairly simple app (with no insurance or guarantees like Airbnb). People using the app are price conscious and I think this is unreasonably high, especially when they charge the fees on each portion of a round trip.
Developer Response 2019-02-26
Heya, thanks for giving us feedback on the app. Our 15% fee is needed to help cover high fees charged to us by credit card companies, and to support the business and make improvements to our the app.If a ride falls through, you can get in touch with us through our support channel so we can help you find another means of transportation, and please note that in Canada you are covered by your regular insurance when carpooling, as it's not considered a commercial activity.You can find more information on insurance in our help centre at https://support.poparide.com/hc/en-us/articles/231453908-What-insurance-do-I-need-for-carpooling-
Issue
2020-07-01

squishiefishie
Not able to upload a profile pic it goes to a blck screen wth

Developer Response
Hello squishiefishie (cool name btw)! That's unusual, sorry you're not able to upload a photo. Could you send us an email at support@poparide.com so we can identify your account and look into this? We're keen to squash those 🐛🐛🐛
Issue
2020-07-01

squishiefishie

Not able to upload a profile pic it goes to a blck screen wth
Developer Response 2020-07-03
Hello squishiefishie (cool name btw)! That's unusual, sorry you're not able to upload a photo. Could you send us an email at support@poparide.com so we can identify your account and look into this? We're keen to squash those 🐛🐛🐛
Really bad customer experience
2025-02-15

Enzo acero lopez
I had soo many bad experiences. Ill make sure everyone on this app sees how bad this app is. There are good people good drivers but the big major inconvenience is that drivers can cancel on you last minute so then for you to get another driver it will be extreay difficult. It happens to me often. Plus I got scammed by a driver that never came and I DID NOT get my refund. There is no customer service experience on the application at all.

Developer Response
We're sorry to hear about your experience. Refund requests are typically processed through our automated system. If members are unable to reach an agreement, the request is escalated to our team for manual review based on the available information.We’ve taken another look at your request and are actively working on it. We'll continue to communicate with you through our support channel.
Really bad customer experience
2025-02-15

Enzo acero lopez

I had soo many bad experiences. Ill make sure everyone on this app sees how bad this app is. There are good people good drivers but the big major inconvenience is that drivers can cancel on you last minute so then for you to get another driver it will be extreay difficult. It happens to me often. Plus I got scammed by a driver that never came and I DID NOT get my refund. There is no customer service experience on the application at all.
Developer Response 2025-03-03
We're sorry to hear about your experience. Refund requests are typically processed through our automated system. If members are unable to reach an agreement, the request is escalated to our team for manual review based on the available information.We’ve taken another look at your request and are actively working on it. We'll continue to communicate with you through our support channel.
Worst App Ever
2025-01-29

SR_2194
This has to be by far one of the worst app. They blocked my account without any warning. When I tried to log in, they said that a user had reported my account about me not responding to them. I explained to them the situation that I never received messages for the last 3 rides that I posted on the app. I even had a 5 star rating and review on my account. Instead of connecting with me and explaining me what went wrong and how I can make sure to not do the things that actually made my account activities questionable in the first place, they just responded by saying that my account has been permanently blocked when I tried logging in again. Whoever was on the customer service team was feeling lazy that day and didn’t take enough effort to keep a customer who helps other customers and build the community.

Developer Response
Accounts are automatically suspended by our system when there are repeated breaches of our Terms of Service, such as offering a taxi-like service, exchanging phone numbers before accepting bookings, or requesting payments outside the app. Multiple warnings are issued in the app, and suspensions only occur after repeated violations.
Worst App Ever
2025-01-29

SR_2194

This has to be by far one of the worst app. They blocked my account without any warning. When I tried to log in, they said that a user had reported my account about me not responding to them. I explained to them the situation that I never received messages for the last 3 rides that I posted on the app. I even had a 5 star rating and review on my account. Instead of connecting with me and explaining me what went wrong and how I can make sure to not do the things that actually made my account activities questionable in the first place, they just responded by saying that my account has been permanently blocked when I tried logging in again. Whoever was on the customer service team was feeling lazy that day and didn’t take enough effort to keep a customer who helps other customers and build the community.
Developer Response 2025-02-04
Accounts are automatically suspended by our system when there are repeated breaches of our Terms of Service, such as offering a taxi-like service, exchanging phone numbers before accepting bookings, or requesting payments outside the app. Multiple warnings are issued in the app, and suspensions only occur after repeated violations.

Winter is here, and just like swapping to winter tires, we’ve given the app a tune-up for a smoother, more reliable ride. This update includes small bug fixes and stability improvements.

Version 4.26.0

1d ago

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Developer Website

Privacy Policy

Supports

Wallet

The simplest way to get all your passes in one place.

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Poparide

#1 Carpool App in Canada

Ratings & Reviews

What’s New

Version 4.26.0

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

Supports

Wallet

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