FIND IMPORTANT DISCLOSURES BELOW
The CIBC Mobile Banking App has received the highest ranking in customer satisfaction in Canada, according to a 2025 study from J.D. Power. We’re always striving to make our app do more for you.
FEATURES
• Securely access your accounts with your fingerprint, face ID or password.
• Receive one-time verification codes and push notifications securely.
• Apply for bank accounts or credit cards and view your application status in real time.
• Get a snapshot of all your accounts in the same place, anytime.
• Use "Apple Pay, Google Pay or Samsung Pay" at payment terminals.
• Set up instant, post-dated or recurring payments.
• Deposit cheques in a flash - all you need is to take a picture with your phone.
• Send and receive money instantly with Interac e-Transfer.
• Quickly search for branches, banking hours, bank machines and mortgage advisors near you.
• Receive your free Transunion credit score directly in the app, without affecting your score.
• Our Travel Tools feature a currency converter, helpful tips and emergency numbers for while you’re away.
• Our Virtual Assistant is available 24/7 to answer your banking questions and is able to perform everyday banking transactions on your behalf.
LANGUAGES
Supports English and French
PRIVACY
Your privacy and security comes first. For more information, please review our privacy policy, which is available at any banking centre or online at https://www.cibc.com/en/privacy-security.html that tells you more about your privacy rights and choices.
LEGAL
By downloading the CIBC Mobile Banking App you consent to the installation of this App and to any future updates or upgrades which may be automatically installed depending upon your device or operating system’s default settings or the settings you have selected. The app (including any updates or upgrades) may: (i) cause your device to automatically communicate with our servers to deliver the features and functionality described in the app description or through new features as they are introduced, and to record usage metrics; (ii) collect, use and disclose personal information as set out in our Privacy Policy; and (iii) affect preferences or data stored on your device. You can withdraw your consent at any time by uninstalling this App. For assistance, contact CIBC at the mailing address below.
CONTACT
For your banking questions, please visit: https://www.cibc.com/en/contact-us.html.
Telephone Banking: 1-800-465-2422
Address: CIBC Head Office, 81 Bay Street, CIBC Square, Toronto, Ontario, Canada M5J 0E7
Website: http://www.cibc.com
In this time is isolation, it would be nice to be able to schedule interact e-transfer for birthdays etc
Awesome App
chs3578
An intuitive, clean, and easy to use interface. It's feature packed and a pleasure to do banking with.For those complaining about PCF, there is a separate app that works just as well.
Great app and great bank
Big al 94
Fantastic app.. and to everyone that complains about the e transfer or system issues.. it's going to happen unfortunately.. they normally resolve it pretty fast
E-transfers
Schmugal
The app works well in most cases, but not when I try to change the phone number in my profile. Makes it impossible to send an e-transfer because the app insists on sending a verification code to my old land line number.
Developer Response
Hi Schmugal! If you are trying to update your contact number, you must give us a call. Once we update this, you will be able to receive the one time verification code (OTVC). Hope this helps! - Caroline
We want to give you the best everyday banking on the go. In this update, we’ve fixed some bugs to improve reliability and performance. . Keep your app updated to get the latest tools.
Version 10.74.4
The developer, CIBC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Location
Search History
Identifiers
Usage Data
Sensitive Info
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Canadian Imperial Bank of Commerce
Size
175.6 MB
Category
Finance
Compatibility
Requires iOS 17.0 or later.
iPhone Requires iOS 17.0 or later.
iPad Requires iPadOS 17.0 or later.
Apple Watch Requires watchOS 8.0 or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.
