Enjoy managing your account through a personalized mobile experience from Vodafone!
With the Ana Vodafone App, you can manage your internet & minutes, have full control over your services, and you won’t miss any of our offers or updates.
You can use this app for free in Egypt or while roaming, unless redirected to an external application.
Stay tuned for more to come!
Ana Vodafone, fill in your smartphone with our smart App.
استمتع بإدارة حسابك عن طريق تجربة جديدة من أنا ڤودافون.
مع أنا ڤودافون هتستمتع بإدارة الموبايل انترنت واستخدام الدقائق، هتقدر تتحكم بشكل دائم في خدماتك، وكمان مش هيفوتك أي عرض من عروضنا عن طريق خدمة الإشعارات الجديدة.
تقدر تستخدم التطبيق مجانا داخل مصر أو خارجها من غير ما تتحاسب على استخدام الإنترنت إلا في حالة تحويلك على أي تطبيق خارجي.
كل اللي محتاجه بين إيديك على تطبيق أنا ڤودافون.
We update the app regularly to make it better for you, This version includes several bug fixes and performance improvements.
تحديث جديد لأنا ڤودافون فيه تحسين لأداء وسرعة التطبيق
Ratings and ReviewsSee All
Missing essential info about paid services
Nice app with a clean UI but missing important info about the paid services it provides. While browsing around and checking services it will auto subscribe you to a lot of services. Clicking on a service to see what is it and how can you use it will automatically subscribe you to it and you will receive SMS saying they took money from your account and it will be automatically renewed every month THEN they will tell you what this service do and how can you use it. Not a great user experience.
The application is of very poor quality, one that doesn’t suit a reputable company like vodafone. Apart from the very hard UX and the disorganization of services scattered between tabs, and the lack of on-boarding and many other basic mobile app functionalities, I am most frustrated about two things. The app is only designed for users with mobile operator as Vodafone and neglects USB users, for instance, so that I can reset my password, I have to do it over 3G which is frustrating if I have the app operating on a phone with another mobile operator, and I can’t log in to see my USB usage. The other more frustrating thing, when I finally logged into the app, and pressed the menu, I was met by a totally black empty screen with no buttons for the services to click.
Furthermore, the application does not display accurate information at all, but that is only regarding my USB package and usage. For example, my maximum data usage I signed up for was 20GB, whilst the app displays 40GB. While that is trivial, but it is very very unprofessional. Overall, I dread using this application, and while it should be an easy mean to do the most basic tracking and recharging of my service, the app makes it really hard for me to do so, and finally, I would NEVER trust an application like this with my credit card information. I am very very disappointed.
Very bad experience
Every time i try to recharge credit using my credit card i get a message that some error happened. First customer service suggested that thy had to reactivate the service for my account and said it will be on within 1 hour, still didn't work, only this time the credit card details were removed from my account and i wasn't able to re-add it and i had encountered the same error so the second customer service suggested that this is an issue with my bank, yet i have used this credit card several times on the same app and other apps and working fine, finally they suggested that they deactivate my vodefone account and then i can create a new one just to make sure nothing is wrong with my account. Not sure which experience was worst using the app or having to call customer service!!
But vodafone team can help by telling me how to move my number to a different service provider it will be really helpful. So, vodafone thanks for the worst customer experience ever!
- Vodafone International Services LLC
- 255.6 MB
Requires iOS 9.1 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- © 2016 Vodafone Egypt
Up to six family members will be able to use this app with Family Sharing enabled.