Admiral Insurance 4+

After numerous attempts I am still unable to sign up to this app. I have sent an email to app support which has bounced back. I have called to request a full run down of what I am covered for and was told it will come in the post, plus via email. I wanted this so I could decide whether I want to continue with admiral or go with a different provider. I have still not received a full run down. You haven’t forgotten to take the money out my bank though???

If i had to describe with one word its terrible the app is not app at all its just moving u to their site but instead of using google or safari its their app but thats not even the worst part the 2nd thing there is no chat support i try to use their chat support which is ai then agent which didint even care about my problem he just say call that number which i did and after i call them about my claim they ask me bunch of questions and after all of that the agent say its all right i m gonna do whatever i can about it thats all and then he close after 2 days i receive email that i didint call them about my claim and they are going to cancel the claim or my insurance if i don’t call them in 7 days this just show how bad their customer service is i was not the one who start the claim at first place not only they start their claim on their own buy they also wanted to charge me for something which was a minor scratch on my car ye my car and the guy who park wrong didint make any problems about it but admiral decided by themselves that was claim worthy accident just perfect wasting my time money and make me hate my life even more

Can’t log in sometimes on the app. The telematics dashboard on the app doesn’t work, always have to log in online.
Now my main issue is why I get a poor driving score just for driving after 10 pm. I work night shifts four days a week. My shifts starts 11:45pm. Rather than focusing on the time I’m driving, why not focus on how I drive at night. Am I staying within the speed limit or not? How’s my steering? Am I braking too hard? You’d think that’s what would be important but no. You are driving after 10pm so you get low marks regardless of how excellent your driving is. I find driving at night generally safer than driving during the day because there are fewer cars.
Do something about this because it’s not fair to night shift workers.