iPhone Screenshots

Description

MyVauxhall is the official app for Vauxhall drivers – to enhance the driving and ownership experience.

App features can be categorised as ‘Unconnected’ and ‘Connected - via Bluetooth’.

Unconnected features
A host of useful information at your fingertips with no vehicle connection required. These features are available for most recent Vauxhall models:
- Quick access to a glossary of the vehicle dashboard lights
- Facility to add multiple vehicles to your garage
- Series of ‘How to’ videos relating to infotainment and safety systems
- Tag the location of your parked vehicle – don’t lose it again in a busy car park
- Share the parked location with your contacts
- Find Vauxhall Retailers local to you and save your favourite for quick and easy contact
- Contact Vauxhall
- Book a service or maintenance with your preferred Retailer
- View Vauxhall news, events and offers tailored for you
- Update your infotainment system and factory navigation from your phone, using your phone’s charging cable (selected infotainment systems)

Bluetooth Connected features
Available on selected infotainment systems, these features provide a useful insight into your driving and journey detail:
- Dashboard of drive and trip data
- Vehicle alerts
- Fuel level and average full consumption
- Last Miles Guidance – park your car then finish your journey on foot


What’s New

Version 1.33.2

Bug fixes related to the use and performance of your application.

Ratings and Reviews

4.4 out of 5
4.7K Ratings

4.7K Ratings

tony.luigi ,

Additional features

I’ve been driving many vehicles since 1987 and have had additional driver training including PCV and Blue light and I have found that the additional options that the Apo have facilitated for my Vauxhall car has enhanced ability to keep hands on wheel more and make driving overall safer and energy conserving efficient that I’m well impressed with my Vauxhall.

bprecey ,

Could be better

My response to your response. I was advised to email an address that the auto response says this email is closed and not monitored. I then used the contact us on Vauxhall website and got fobbed of to tell the branch so circle of avoidance is complete.

This app is incredibly limited in an age where other brands have massive improvements compare to this. When this app first came out, we were told that it would be able to control different parts of the car, this is definitely not the case. If you use Apple CarPlay, then this renders the my Vauxhall app completely useless. As soon as CarPlay is activated it disconnect the app from the car. It’s absolutely ridiculous that you need permission every time to open the app just to get going. Why can’t this app run in the background? Why can’t this app connect to my car every time without a problem? I am lucky if it works 50% of of time at best.I had my car serviced in January, and the app still says my car is overdue a service. I was told by the dealership that this would be sorted within a week of the service happening. Two months later, still not happened. They need to deal with this situation where it disconnects if you use Apple CarPlay. They also need to deal with the fact that the app should be running in the background and not asking to run every single time you start your car. Absolutely ridiculous. This app has so much potential but just seems to be a half arsed attempt.

Developer Response ,

Dear customer, we are sorry to learn of the issues you have encountered with the Vauxhall app. We are keen to investigate further, so please could we invite you to complete a web form containing all relevant details, which one of our Customer Care team will review: https://vauxhall.my-customerportal.com/vauxhall/s/case-webform?language=en_GB

Disgrunted Vauxhall app user ,

Poorly designed app - an afterthought by Vauxhall

This app, with its accompanying functionality is the opposite of intuitive.
> It has a poorly laid out UI with duplicate functions on different tabs, cluttered dashboard that is confusing to navigate. For example, what is the need for the ‘services’ menu on the dashboard tab? This menu structure is cumbersome.
> Nomenclature throughout the app, website and accompanying material is inconsistent and poor, for example: the app states that ‘AC’ stands for ‘accelerated charging, it does not, it stands for ‘alternating current’, other material seems to get this right though.
> The firmware updates required to get the e-remote to work with the car is cumbersome and unnecessary - no one should EVER have to flash software onto their new car straight out of the dealership. Vauxhall’s customer support on this process is equally poor.
> The red ‘explore’ banner is also an unnecessary addition and forces you to scroll down to reach fields on the dashboard that you otherwise wouldn’t - this should be condensed into its own tab on the bottom.

Overall I would not recommend this app to anyone and would say that the user experience spoils the perks of ownership of the car.

To Vauxhall: please actually use your app and do some focus group research before releasing poor software like this. I would love to see this app redeveloped to be user friendly and practical.

Developer Response ,

Dear customer, we are sorry to learn of the issues you have encountered with the Vauxhall app. We are keen to investigate further, so please could we invite you to complete a web form containing all relevant details, which one of our Customer Care team will review: https://vauxhall.my-customerportal.com/vauxhall/s/case-webform?language=en_GB

App Privacy

The developer, Vauxhall, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • User Content

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Search History
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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