With Beryl you can find and unlock a bike, e-bike or scooter from one of the many distinctive green Beryl Bays in your city! We’ve designed our bikes and scooters to be safe, fun and easy to use for an enjoyable ride.
How do I use a Beryl Bike?
- Find and unlock a bike, e-bike or scooter using the Beryl mobile app.
- Go for a ride! Be sure to have fun and be safe.
- You can park in a Beryl Bay or a find a considerate place.
- Close the lock to end your ride.
How much does it cost?
Whether you want to Pay As You Ride, unlimited rides for the day with a Day Pass, or to save money with minute bundles, we have a range of options to suit every type of rider.
Rides start at just £0.05 per minute with additional charges depending on your plan and whether you end your ride by locking the bike in or out of a bay.
Where can i find Beryl Bikes?
You can find Beryl bikes, e-bikes and scooters across Bournemouth & Poole, Hereford, London, Watford, Norwich and the Isle of Wight!
This update provides small tweaks and bug fixes to support some upcoming initiatives
Ratings and Reviews
Good bikes, great company
Good bikes, great customer service
I used a slightly faulty beryl bike, sent them a message, and their customer service was absolutely top notch. They refunded my ride and then some. Had experiences with their customer service before and it’s consistently excellent. Jess from the Kensington office sorted me right out. Also, the bikes are weighty & well-made, as well as easy to use (don’t have a mind-boggling range of gears etc). If using regularly, I’d recommended buying, like, 100 mins; costs around a fiver & works out much cheaper. I definitely endorse them. Good exercise too
Developer Response ,
Glad to hear you're enjoying the bikes, and we'll pass on your comments to Jess!
Excellent method of in town transport
I first decided to use a Beryl bike when returning from Hereford railway station to home, when the buses were out of schedule and the taxis were too expensive. I was very impressed, the bikes themselves are smart and a pleasure to ride, and when one is faulty they are repaired and put back into service relatively quickly. They’re also reasonably priced (£5 for 100 minutes, and given it takes me about 20 minutes to cycle from the city centre to home it works out to roughly £1 for an almost 3 mile journey, cheaper than the bus).
I have since become well accustomed to them and use them almost daily to go into and around town, they are very convenient and a much more practical way to get around than using a private bike, especially if you don’t have much room at home. I honestly can’t think of any reasonable complaints to make. Thank you very much Beryl for providing an excellent solution to city journeys in Hereford, I am incredibly eager to see more of these spring up around the country.
Faulty locking system results in fine
The ride was ok . But the locking system was faulty and didn’t work . Not the first time this has happened . Therefore you cannot lock the bike after the journey and they like to charge a £10 fine.
They could be preventing random lockings from their operating rooms - to make a few extra quid so that a portion of users end up paying an extra £10 - per day . I intend to have this investigated by the consumer magazine “Which”. For all users sakes .
If you cannot lock your bike after your journey . Take photos of the bike number , time date etc and the bay you parked in . This is all useful evidence - esp when their online chat staff are mysteriously unavailable to chat or help . And go to the small claims court . You’ll get your £10 fine back and then because they lose each time they award you expenses and costs and you leave court with a few extra hundred quid courtesy of Beyrl . It’s almost like they pay you to rude the bikes !
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