iPhone Screenshots

Description

Our new app has everything you need to get around Brighton & Hove. It’s packed full of everything you’ll need to get mobile on the bus.

Mobile Tickets: Purchase mobile tickets securely with Apple Pay or a debit/credit card and show the driver when boarding - no more searching for cash!

Live Departures: Browse and view bus stops on the map, explore upcoming departures, or check out the routes from a stop to see where you could travel next.

Journey Planning: Plan your commute, trip to the shops or night out with friends. It’s now even easier to plan ahead with Brighton & Hove Buses.

Timetables: We’ve squeezed all of our routes and timetables into the palm of your hand.

Favourites: You can quickly save your favourite Departure Boards, Timetables and Journeys, with quick access from one convenient menu.

Disruptions: You’ll be able to keep up to date with service changes directly from our disruption feeds inside the app.

As always, we welcome your feedback. You can send it to us via the app.

What’s New

Version 34.2.4335

Bug fixes and performance improvements

Ratings and Reviews

3.9 out of 5
449 Ratings

449 Ratings

MLME11 ,

Logging in

Had issues logging in at first (you need to be logged in to buy a ticket) but you just need to create a new account with the same email and password. Still prefer the old one though as searching for different types of tickets was easier on the old app

Developer Response ,

Thanks for your review. We recognise it wasn't particularly clear at first how to set up the new app - So we've added a banner at the top of the screen now with instructions for everyone. You do need to register as a new user, but if you use the same credentials as the old app, your tickets will transfer over for you. You may get an e-mail with a link to follow for your tickets to download, but if you get stuck our customer services team will be happy to help on info@buses.co.uk.

We're glad you like the other features of the app. And our dev team are working on ways to make it easier to browse our range of tickets too. Thanks for pointing that one out for us, we'll see what we can do to improve it.

LittleBigIdeas ,

Lost down the rabbit hole of development

This is a classic case of trying to find a reason to develop an app when there is no reason. I would guess a committee of people were involved who all new what was needed, each with their own agenda, without actually understanding what users required. Primarily the original app was so, so very simple to use, the ticket purchase (the reason for having this app) was a breeze. There was a map on which you tapped the bus stop marker to see when the next bus was. Believe me, this simplicity when your walking to the bus stop ordering a ticket and checking the next bus is priceless.

Now we have some overblown app, remarkably cramming in loads of functions that are of no value for its purpose. This is a step back in so many ways. The purchase cycle is now cumbersome and a terrible user experience. I apologise if this upsets the UX and UI designers on this, but this is poor and outdated design, at least 5 years behind. A close second goes to whoever managed the implementation, no thought whatsoever has been given to a smooth transition path for users, including switching off the functions of the old app two weeks before the stated date!!! There is now also no PayPal option, which is a pain for anyone who doesn’t like registering card details with apps. The overriding question at the end is Why?

Tigereyes46 ,

New Bus App

Honestly, was pleasantly surprised with the new app, normally when companies make new apps they end up being worse than the old one but this one works very well with a lot more very helpful features. The real time updates are pretty good and having full timetables to hand within the app rather than having to go onto the website is a very handy when you may be unsure when the next bus is.

Only thing I would ask to add is the ability to use PayPal to pay for tickets like you could do before on previous apps.

Developer Response ,

Thanks for the review. We're really pleased you like the new app. And thanks for the suggestion around PayPal. It wasn't very popular on the old app, so we didn't include it in this one. But a few people have asked for it back so we'll speak with the dev team around looking that as a future option.

App Privacy

The developer, The Go-Ahead Group plc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

More By This Developer

You May Also Like