Gatwick Expres‪s‬ 4+

This is in theory a good app as you don’t have to queue up for a ticket machine. However almost every time I try to use it it has forgotten me and I have to log in again. This time it refused to take my credit card. Instead I went to Trainline and used the same card there.

The front page of the app gives you the opportunity to check when the next trains (e.g., the next 3-4) are. But you can’t check it for 8-12 hours’ time like you would do if you wanted to work out the time of your train home after a day out. All it does is direct you to the national rail website. Never tried ordering tickets but judging by others’ experience I won’t. I get the feeling they are running the app down / reducing support with a view to getting rid of it because no self respecting company would want their customers seeing something like this.

After logging in it gives you the option to download your etickets.

But it just downloads them and displays it. As soon as you close the ticket, you have to download it again just to view it.

There is an Add All button which doesnt do anything. In short its not possible to store the etickets on your phone, so if you have no internet when you need to present your ticket, youre basically screwed