Discover our new iPad app
Our new iPad app offers a quicker and simpler way of booking flights with us.
We’ve completely redesigned the app to make it as easy-to-use as possible. Flight searches are now much speedier, with flight and cabin information clear and straightforward.
Find flights quickly
Discover all of our flight options at just the tap of a button.
Simple search results
Effortlessly scan through flight information with our brand-new design.
Made with accessibility in mind
Clear and concise voiceover support across the app.
Pay with Avios
Executive Club members can pay for flights with Avios.
This is just the beginning – we’re rolling out a series of new updates for the app in coming months. In the meantime, please rate the app and share your feedback with us.
We’ve made some behind-the-scenes improvements this time around. You might not be able to see any obvious changes, but these tweaks help make the app faster, safer and more reliable
Ratings and ReviewsSee All
Manage my booking? Check Avios? Forget it!
How did this happen? I fly about three times a month on BA so I know how to make booking online. Why does this new app assume that’s what I want to do? I also used my iPad to check and use Avios, routinely manage my bookings, look at city breaks and rewards etc. Now the landing page throws me straight onto a flight booking form. No tabs to other functionality, no back-buttons and it doesn’t even remember who I am.
On a recent flight one of the cabin crew asked me how I liked the coffee so I told her it was very poor quality. She then told me she was from ‘Head Office’ but was out in the field to get a feel for customers’ on board experience. When I told her that we had been flying this route for 14+ years and now find the general BA standards on a par with budget carriers she told me how often she heard the same reports. She added that she had worked on the Concorde service when BA was probably the best airline in the sky but it is now at a very low ebb and sinking fast. She hoped that things would get better soon!
This app reflects BA’s fall from grace perfectly: worse than ever before.
Taking a balanced view, this app is a really, really backward move. On the positive side, it offers an easy, step-by-step way to book a flight within a ‘clean’ UX/UI environment. But that’s it! The total limit of its functionality (for now?), is to make booking new flights easy. It offers NO member facilities for accessing your booked, upcoming flights, claiming missing reward miles, account details, timeline etc., indeed ANY of the really useful frequent traveller tools that were standard - and still are - on the mobile app or previous iPad version. I’d like to think this is just Stage 1 of more functionality to come, but if that’s the case, BA demonstrate they are just as inept at giving customers details about their online services as they so often are in other areas of their corporate communications. For such a big, well funded, company, their record and reputation in the public’s view is rapidly becoming a liability. And in their celebratory Centenary year - such a shame for a great British company. 2/10.
Massive retrograde step
I just came back to take a look at the updated App - and it hasn’t changed, so the review below stands. As do all of the other 1 Star reviews. But as with the way they treat their staff - they treat their customers will equal contempt!
The app, such as it has been over the last year or so was perfectly useable. But with this latest update, it is truly useless!
The only time I’ve booked a flight on my iPad is when I’ve tried to use a computer that won’t allow my credit card issuers authorisation script to be run - I’m looking at you again BA, with your insistence on running outdated versions of Windows on your PCs.
I do not want an app to enable booking flights on my iPad - I use a perfectly acceptable browser for that - usually on a PC. I want the app to show me my upcoming flights, enable me to check-in, and to display my boarding card; if it can show me the status of flights in/out of an airport, that’d be great too. You know, just like the previous incarnation of the app did!
Who on earth thought this downgraded POS was a good idea? Change for changes sake, and NOT in a good way. If I could award you 0 stars, I would. Please return the functionality we had before you messed it up - again!
Get all of your passes, tickets, cards, and more in one place.
Up to six family members will be able to use this app with Family Sharing enabled.